SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described, I’m 100% size XS and swimsuit is size S (little bit big), I will make it work. The colour is amazing, neon green - in love!
Swimsuit perfect! The color is exactly like in the photo, light green. NNA the chest of the first size and the volume of 88 villages is ideal, the second will be exactly small))) the bodice is straight in the cover)
Very badly sits bodice
The bottoms are sooooo good!!! The top makes me flat-chested, but I will stuff it :D
Excellent product but well dug breasts, for those who have not silicone is hard to use RS but fabric quality is excellent, lindoo!
Bottom bit tight but OK and the top is OK but not best quality. Still nice for summer
Malomerka for 2 R! Quality is good! To Moscow month! Advise!
Swimsuit is very beautiful, the quality is good! Took the size M, in life the size 42-44 the bottom sat perfectly, the top in life 75c at the swimsuit volume is very large .. Does not lie down and does not hold .. But I think you can reduce the volume of the bikini. I did not communicate with the store, it came in 3 weeks.
The color is yellow than in the photo. Did not like (( Strange bodice, not bones, but just a smooth stick under the breast... even without bending the body
Swimsuit came in a reset parcel. I liked it very much, I first thought that it would not work, but I sat perfectly. It is sewn well, everything is super. The coloring is very cool!!
The goods did not come from the word at all, the order was made in November, and the delivery was only carried and carried. A dispute was opened and the money was returned instantly, but in any case it was offensive because I waited for this swimsuit (((((( Sent very long goods.
Swimsuit returned and the money quickly returned to account. The top looks pretty weird. Does not emphasize the advantages
It is not clear sits on the chest, the Cup is not clear how it should look
Swimsuit is good, colir is the same in the picture, everything is regulated, the store is pre-war
Size L bought in Russian 46. The bottom is small. The bodice spat the chest, if you look from the side
Super!!!! A little bit literally not enough in the chest, but not critical Delivery fast
I didn't like the top of the bikini.
The color is of course a bomb. But it will look perfect on tanned skin. The quality is good, the threads do not stick out. On a small chest very well sits, but in volume a little wide straps.
A good swimsuit, the quality is decent, sat beautifully even on a small chest. Recommend.
It came in a total parcel in 45 days, ordered 11.11, in Ukraine delivered by new mail. The quality of the material is good, with the size guessed.