SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dazzling! Sits just fine on the body! Fabric Good
Very soft blouse, took S at 84-61-90
Poor quality of goods, not processed holes for buttons, a lot of threads, the color is more warm saturated yellow, I'm in the chest girth of 84 cm and at the same time the button
Very soft jacket, the sleeve is long, but in the chest the button goes apart and I do not like it, I must probably sew and dress over my head like a jacket. I did not communicate with the store.
It is perfect!! Incredibly soft and pleasant to the body. Well stretches. All seams are even. Also as a gift put an elastic band for hair, very nice! Thank you
It’s a cute top. The material is a bit thinner than I thought it’d be, but good quality for the price
The material is pleasant, the color too. But! On the big chest does not fit as between the top buttons there will be a hole.
Прикольная кофточка, но очень тонкая. На рост 163 сидит хорошо
Very soft, pleasant to the body, stretches well
Very soft and pleasant jacket. My size S or m, height 160, chest 85, waist 67.
Thank you very much to the store, I managed to buy at a very cool price)))437 rubles)) the quality is excellent) soft and pleasant to the body
The blouse is pleasant to the body. Beautiful style. I really liked it. Delivery was about three to four weeks.
A nice and high-quality blouse, the material is soft, pleasant to the body, the cutout is deep enough. In the photo, I have after washing with a typewriter. I liked the product, I recommend!))
Soft blouse with V-neck, thin and pleasant to the body. It is fastened to buttons. The size of the single is suitable for 42-44 and the chest is no more in. Sleeve of good length, even after washing should be comfortable. Sewing neat, no threads sticking out. Delivery to Ukraine takes about a month.
And the material-on the store page is indicated-70% viscose-what I think is true, the material is very soft, 30% I think polyester. The quality is very good! Turn-down collar Sleeve length-full Color-pink delivery about 14 days to the point of issue.
Turtleneck with lapels Buttons are unfastened. Pleasant to the body material. Seams and stitches are even Size S sits perfectly on the parameters 78-58-89. Delivery to Volgograd within 2,5 weeks, the track is tracked. More details on my AliExpress blog-frangiranse
Свитерок с воротником на пуговицах. Смотрится очень стильно Очень приятный и комфортный к телу трикотаж. Материал в рубчик , тянется хорошо, вязка средней плотности. Силуэт прямой , облигающий. Размер единый ,соответствует S ,M.хорошая длинна рукавов. На мои параметры Рост 165 см, ОГ - 89, ОТ - 70, ОБ - 94 свитер смотрится отлично. Свитер понравился по этому буду рекомендовать к покупке! Доставка в Сочи 2 недели. Спасибо! Буду рада Вас видеть в моем инст Alina_Juice
Actual thin cardigan. Soft and pleasant to the body. On the parameters 85/65/95 height 160 cm. I sat perfectly, freely. Knitwear in the hem, elastic. Perfectly suitable for both skirts and trousers or jeans. Approximate measurements in a calm state in the photo. More details in INS-iren_ka_ali, Facebook - Irenka. Ali, unpacking on y o u t u b e-irenka235 T
Pull tout doux, bonne qualité et bonne taille