SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product arrived in 10 days in Chile! It's exactly like the picture, I loved it.
Excellent swimsuit, good quality. Without any defects. I came to Ukraine (Odessa) very quickly. 1.01 ordered, 16.01 was already in the mail. I liked it. I didn't even expect it.
Quality falls against
Very tarpaulin otherwise very beautiful color very beautiful
Very good quality
Suspender sitting odd on body
Perfect fit, fast shipping!
love this great i’m uk 8/10
I expected a better fit, but still not bad..
On my parameters, the swimsuit did not fit. Height 170, size 40-42, Volumes 81-60-91. At the waist is large, in the growth of small, it is impossible to make so that the top of the swimsuit is normally seated, the chest does not cover, turns out. The very quality of the swimsuit is good, sewn well, but on whom, it is not clear))) apparently you need a large chest and a small torso :) delivery is fast fast in The goods themselves are quality, but I did not fit, so I will not shoot the stars. Before ordering, look more carefully at the photos of girls, in the reviews and you will understand that he is very strange sitting)))
I sat down well, but actively in it you do not float, the description corresponds, it came quickly
Good material, good sewing, measurements like in the guide, plus I arrive in 2 weeks
The swimwear is fine, I got better before. The upper part is very loose and tend to get down fast. In the bottom part it looks like though. But over all it’s good for a dupe to bananahot swimwear.
The amooor, equals the photos, at a height of 178 fits perfectly, if you have chest not too small or too big it will look great
אני בדכ מידה סמול וקניתי מידה מדיום והוא גדול בחזה. לקחת את המידה שלך!
Arrived quickly thank you
No swimsuit כזההההה is rare ברמות! Recommend for any one to order it!!!! Rising on all in one! Is מושלםםםםםםםםם
Took M so big… reflective fabric total beautiful וטוב !!!!!!!!!!!! Shipped fast thanks to the store recommend!
Development bit no comfort but total is stellar
Fast shipping swimsuit beautiful color dazzling. One can change בצשדים the הכיווצים. Suspender bit weird
Color beautiful, הגזרה flattering