SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! As per picture
Quality fire, better than in common network
I'm happy. The order came quickly. Goods are quality.
Cool swimsuit. The quality is perfect, the threads do not stick out, the lines are even, they sat perfectly, although the melting is great a little, but not critical. There was no unpleasant smell, there were inserts in the bodice, it came quickly, it was packed perfectly, the color is juicy chic khaki. Satisfied with the order
Swimsuit is awesome! Recommended!
Quality class, I liked everything, in the Cup, too, all the rules, but the volume under the chest is very tight, I do not even know what to do, if you order a they are already with a margin, but you need to try, because in this it is difficult to breathe (((. My height is 164, 56 kg, OG 84, OT 68, OB 95
Wish I didn’t need a L ha, but fits true to size, size up rather than down if worriedthough. Great quality! Got here in less than a week!!
Producto bellísimo igual a la foto es de excelente calidad , súper recomendable el empaque es precioso y llego súper rápido , el vendedor muy amable y responde de inmediato
Swimsuit of good quality! the material is excellent, the threads do not stick out, the color is simply amazing, the photo does not transmit. at 42-44 s came up perfectly.
Divine, beautiful I loved it. Very good quality the bathing suit is perfect. The bottom part is tight and feels perfectly. I'm 1,63 and weight 60 kilos. The M size was perfect.
Beautiful product equal to the photo is excellent quality, super recommended packaging is lovely and arrive super fast, store very friendly and respond immediately
Swimsuit of excellent quality. From Edit and delivery fast. The store helped with the size.
Beautiful, great material
Perfectly sits swimsuit, my parameters are 100/88/119. Panties high close the stomach, but also the cutout for the legs is also high and the priest is open half. fasonchik cute, figure slim. On the big chest does not fit, the Cup is not very deep. On the cup just right.
Am Mega, excellent material, very good! Color beautiful Knew had order 2, will return to order this brand. Ordered a served flawlessly, 1.67; 59kgs, 34C
Swimsuit came in 3 weeks. Quality is excellent. The color is brownish, I thought more in pink. At 88-65-89 butt size s.
Girls-quality-in .. In my 42-44 store advised S .. All tyutelka in tyutelku!!! I will order something else
Великолепно! на 48 р-р - размерL идеально!
Swimsuit is wonderful)))) Color-bomb. Sewn all very high quality. On the Russian 44 times. Height 170 took M. Delivery is very fast. Thank you so much to the store.
Swimsuit super cool, the quality is excellent! But I'm sorry small :( (delivery is super fast))) swimming trunks sat perfectly, the top is small :( on the parameters 90-70-90 height 170 take "". I will sell someone) and reorder necessarily)))
The quality is super, the color is a bomb, the top is on the fastener, but the bottom is too high and because of this, the front is narrow. At its OB 90 and OG 88 took C, sat perfectly. In Ukraine came in 3 weeks with a new mail.
It's already my second dress with this shop. Material is great, color perfect fit for this with description. When size XS weight 45 kg and growth 160 cm fits perfectly (although Mountain lies perfectly this panties for me firmly in size S would be better, by high waist and it that are extremely tight sides come out fałdki ) . For UK dress arrived in two weeks. Recommend!!!
Sooo high melting .. The bodice is perfect .. One in one as the picture