SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality as the photo is perfect to the true and the fabric is very high quality, shipping was very fast up to colombia I recommend 100% the colors are exactly the same as the picture
Thank you very much for such a wonderful quality of the product in delight! Seams, fabric, color. And the size is straight, as I was sewn! I highly recommend, thank you very much to the store. I will order more
Quality and beautiful swimsuit, pleasantly surprised-all the seams and edges are perfectly smooth, the lining in the cups of anatomical shape, and not round, as often they are in swimwear. The bra very favorably emphasizes the chest, the melting a little pull the stomach, but the waist will not "do", if suddenly anyone is counting on it) rather conversely,,, In general, it looks cool and will suit different figures. Color khaki saturated, not faded. 10 out of 10
The quality is excellent. Color Noble
Chic quality, size approached, I recommend
High quality, i was pleasantly surprised
Superb quality But it fits small breast
купальник класс,качественный, размеру соответствует, отправили очень быстро, доставка 3 недели. Рекомендую продавца!
Купальник понравился, цвет и модель как в описании. Пришёл быстро
Качество просто супер, но к высоченным плавкам придется привыкать:) мои параметры 177, 86, 66, 97
The quality is excellent. At 93-75-94 the top sat perfectly, and the bottom can be smaller, too big in length, too long panties turned out, had to be slightly changed
excelente
Классный купальник!
Cool swimsuit and excellent quality!
I order here the 4th time! Slightly disappointed: the top is only in the butt, and the panties are normal in volume, but the Rostov almost to the chest .. Very high!!!!!! Watch out! It is necessary to subtile the torso with a narrow-narrow chest and a good volume. .... U!!! I have a height of 165, the volume of the hips is 94, the waist is 74. Removed from below 8 cm and just navel close! And do not return the quality as always impeccable, the color is amazing-a noble terracotta.
Trimala shvidko, swimwear are good, I'm pre-war
Swimsuit is just super! Size fits. Very fast delivery, to Peter 9 days
The bottom approached perfectly, but the top is very tight, it presses all the torso. I don't know, maybe I'll try to stretch it. The color is slightly more orange than in the photo
Very nice
Супер качество, но мне мало. У меня 75F.Продам. Пермь +79028064880
Premium, which was thought by the shcho yakiis brand. Chic
Very good bikini the truth I love and would buy the same buyer again 10/10
Admired! Beautiful deep color, quality and the way the swimsuit sat down. With the size guessed. Thank you store!
It seems normal, but with Lurex
Size S, too fair for a 36 French but perfect Jersey