SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well) the store put a gift-ring.
Very beautiful swimsuit. Spectacular fabric is very fashionable this season. The quality is high. The hips are open. At 90 - 60 - 96 and height 172 came up perfectly. Very high quality. There are tabs in the chest. Perfectly stretches
Treda Bulo Brati big rosemir)) ale CE at the same time moi problems. Zagalom swimsuit priemniy on the dotik, at the sea/water is not viprovvaniya. I saw it in 'claims.
Went almost a month, the quality is not bad. On growth 180 small
I'm not exactly a meticulous person about the smell of things with Ali. Wash and norms, but this swimsuit is tinplate. The smell of some gasoline with chemistry, washed, I hope will leave. The swimsuit itself is Norms, took the size s to our 44, approached. The only landing is very high. It's an amateur. Quality is good.
Пришло за 3 недели. Покупкой довольна!
Super! In size! As in the description! Take it will not regret it!
4/5, quality okay, but not perfect)
Good afternoon, ordered 11/11, took on the new mail 19/12, the quality is chic, the village is good, there are no strings, also left a gift, thank you very much
Swimsuit good on the parameters 91-70-101 height 173 size m approached (took on the advice of the store) but I came with a marriage red strip and tightening
The color of the swimsuit is very bright, just bombasstart on the dimensional grid ordered M, then reading the reviews, and chatting with the store, ordered with. On the length of the villages just, but on the width, when I shoot or dress-cracks) the seller is good, answers all the questions
On height 158 ordered size S, everything came up normally, only a little falling straps, on growth will be good
В жизни розовый не такой как на фото. У Украину заказ шёл больше месяца. На меня сел хорошо
Swimsuit is very bright. All as in the description. On the growth of 158 sat well, but the height above I think would pull. Panties are high, and so everything is fine. Came order quickly
Swimsuit just class, sat perfectly. Height 168, size S
Swimsuit, swimsuit! Yakust garne, zamovila rosmir s at 174 cm, 86/65/95 cm SIV class, ale Bulo B dobshim on yakovovyi To 170 cm booth Super
Он красно-бордовый . Не как на фото коралловый..
Cool, just on the rubber., my sizes 90 67 96, took M, ideally sat down , Came 3 weeks before Novokuznetsk, the real color on the last photo
Отличный купальник) Хорошее качество!
Yak in the photo) I'm Duge pre-war. Delivery shvidka. Swimsuit super class.
Excellent swimsuit is very beautiful