SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Muy contenta con el pedido :) una talla s perfecta para altura de 1,72
Классный ,яркий купальник
начитавшись отзывов заказала размер s, но на рост 164 маловат именно в длине. в остальном неплохой купальник, если немного растянется, то буду носить)
Chic swimsuit
On height 170, size S is perfect, rich pink color (even neon I would say)
Cool swimsuit, take it
Красивый цвет , влезла ) настоящая L
Very good swimsuit, nice, beautiful, delivery before the declared time. thanks to the store for the goods and gift. the track was tracked
To the swimsuit as a compliment put a ring and a bracelet.
My height is 170, the parameters are 88-66-94, I ordered the size of M-swimsuit sat on me back-to-back, I would like a little more more more more But in general, very satisfied with the quality)
Swimsuit came for almost a month! It's bombed! I ordered immediately as I saw it, I had exactly the same 20 years ago! Sits cool! Size S by 165/ 84/72/92
До Москвы доставка 20 дней! Купальник как на фото. На мой рост 174 село хорошо. Достаточно плотная ткань.
Девочки! Берите! Не пожалеете! Идеальное качество! И сел супер! На свой xs-s брала S
I came to my swimsuit two weeks earlier, I ordered it out of interest, as all the swimwear I have only from Victoria sycret (orig) are not for me! Interest took the top, and I'm pleasantly surprised, he perfectly sat on me, height 174, weight 60, after reading reviews, I thought it would be small, well, no cups. From beautiful and color fire, bright, all as I love! Many thanks to the store for the delivery and for the gift! What a gift I will not say, order a swimsuit and see for yourself, a clue (jewelry))) by the way on Ali many similar swimwear, I thought they were all the same, they are all different in tailoring, cut, the same colors only. Recommend!
Супер! Все подошло;) Чашечки из бюста вынула за ненадобностью.
A wonderful swimsuit, fully corresponds to the photo and description
Super swimsuit!
Excellent swimsuit, Fire quality!
Заказала размер S на рост 173 см. В сухом виде впритык, когда купальник мокрый, ткань растягивается и сидит идеально. Купальник отличный, рекомендую.
Cool swimsuit with cups. Plus gift from the store
Quality swimsuit, beautiful, only turned out to be too big for me in the straps and chest (I wear without paralon), but it's not a problem to sew :) as the store
Swimsuit Super, quality at altitude, parameters on the photo 90-70-94 height 170
Madly satisfied with the order. I sat perfectly, the quality of the fabric is excellent. Very stylish and quality swimsuit-I advise!
Cool swimsuit! Bright, in size just right, the quality is good. Delivery 3 weeks. The store put small gifts, thank you)
Я не ожидала от него что - то , но качество очень хорошее . И цвет прям супер . Дошло очень быстро