SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy with the product, very good quality of the fabric fully lined and arrived very fast. I recommend the store
As always everything is super
Fits well. Is only unfortunately not smooth soft as hoped.
Cool swimsuit! At 48 Russian L sat perfectly! Nowhere does not stick, does not rub, does not press. Quality is super!
Size s approached the parameters 90-70-96. I think m would also sit well .. the quality is excellent! I came to Ufa in 3 weeks. Well packed.
Thank you very much dear friend - i love it and i give you five stars and my best wishes![Kiss]
Excellent swimsuit, thank you!
Swimsuit is simple, the quality is super, soft, not rubber! on the parameters 86-70-96 the size of the villages is ideal. One of the best purchases on Ali, I recommend
sooooooooo beautiful!!!!! great quality and color. very sexy and still appropriate. Stitching is perfect and it is perfect for tall wemen!! it is adjustable in hight and width and it is long cut so great if you're tall! I'm 171 cm and it sits well, no pull ups needed. gonna order me more colours!!! Thank you so much! Have not been in the water with it, so don't know how it holds up through the season yet.
Swimsuit is very beautiful, ideally sat on the figure. Does not pull, does not press. The quality is excellent. Recommend!
Perfect!!! Quality fire. On the Size M, turning into L, M-Ka came up perfectly!!!!
Great swimsuit! At 89-69-95, height 166 cm took the size of C-perfectly approached, nowhere does not press. Suitable for girls and where above :) Thanks!
Nice swimsuit. The seams are even. Ideal for small breasts. At 40-42 came Xs. Fast shipping.
Good material, I will definitely ask again
All ideally rosemir m on parametri 86 ,75 , 95 River 168 pyshov
Swimsuit is good, sat perfectly, there are cups, but the delivery is very long, almost 2 months
Beautiful product equal to the photo is excellent quality, super recommended packaging is lovely and arrive super fast, store very friendly and respond immediately
Купальник был доставлен быстро ,даже с помощью курьерской службы .Сшит отлично и все швы ровные .Немного в груди маловат ,но с помощью бретелек на спине можно отрегулировать .
Perfect, size runs to size. Shipping very fast. Excellent quality. I recommend them.
Producto bellísimo igual a la foto es de excelente calidad , súper recomendable el empaque es precioso y llego súper rápido , el vendedor muy amable y responde de inmediato
Favorite rhythm :) Fabric is okay with me of body line clearance is a little lack,
I liked it very much, I recommend
Swimsuit is good, but only for 'Take a photo at Sea' In practice, the whole day in it to swim inconvenient, uncomfortable, dries for a long time even in the heat for 30. Very dense, all the time I wanted to remove it on the shore, in the water norms. On the parameters 90 68 98 and height 176 approached the size of M. Not that it is tight, but the strings are slightly sewn. In the middle, the seams are really harsh and rubbed a little.
Delivery to Moscow 3 weeks. Swimwear are excellent, took girlfriends. L-48, xl-50. Stylish, the quality is European.