SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Dress is great especially given the price point... I’m 5’3” 158lbs. I ordered a medium. I wore to a wedding and received many compliments! Will order from this store again!
I got this dress for an anniversary cocktail party and it was perfect! The material was great, a little stretchy for comfortable dancing but thick and heavy so it felt wonderful and wasn’t too revealing. Amazing dress especially for the price!!
Loved the fit of this dress for a cocktail event I’m attending. I’m 5’9 and the length was perfect.
I’m always nervous when I order clothing from Amazon, especially when it’s last minute. Well I ordered this dress and it came at its expected time.I ordered a XL. The dress came in a bag and was very wrinkled but the fabric was very soft and easy to press. I was very please with the fit, as I have handles and a fupa..lol…but it fit nicely. I was very pleased with my purchase and received so many compliments.
The quality of the fabric is amazing. It arrived so quickly, i didnt expect it! This is the first time i ordered this color and it is beautiful! Supplier has always been quick and with great service!
Looks exactly like the picture.Seller is wonderful. Doing business with this store was a breeze they communicated every step of the way I actually receive the package quite quickly too beautiful beautiful beautiful dresses.
The dress is chic, the fabric is heavy. Full of delight. My parameters: height 172, weight 63 kg, chest OKR 80, waist 74, hip OKR 90. size 44-46 closer to 44 size (s). I ordered M very much, but the dress is perfect, the fabric flows and hides excess and emphasizes the dignity of the figure!!!! I would put 10 stars both the goods and the store (the delivery is super fast!)!!! the dress measured at work
The dress is chic, the fabric is heavy. Full of delight. My parameters: height 172, weight 63 kg, chest OKR 80, waist 74, hip OKR 90. size 44-46 closer to 44 size (s). I ordered M very much, but the dress is perfect, the fabric flows and hides excess and emphasizes the dignity of the figure!!!! I would put 10 stars both the goods and the store (the delivery is super fast!)!!! the dress measured at work
Nice like the picture!This is a Amazing dress. The fabric is smooth and shiny. It looks very valuable,i ordered XL, and the size fit great.
Loved the color.Simple and flattering. Dress it up with some bling and it makes go from simple to elegant.
The fit is flattering and the material is good. I felt comfortable and confident in this piece!
BUY IT! Soo pretty, great quality! Good amount of stretch for a classy, fitted silhouette, not a super tight bodycon.
Wow! What a gorgeous dress for a great price! Fits great very flattering. I got so many compliments on this dress!!!! Very dressy and classy!!! I love it!!!!
It’s a great looking dress that actually looks like the photo. Beautiful for the holidays. The bottom is lined which is nice. I ordered the green and it’s a beautiful color. Fits true to size. I would recommend.
Great for the price! Fits just like I was hoping! Can’t wait to wear to an upcoming wedding!I’d recommend.
Quality of the dress I would compare to barbie clothing if that makes sense? Not great, however it is super flattering on and the cut and style of the dress is one of my favorites ever! I would buy the dress over and over…
Very flattering, I assume for most body types. no stretch, affordable quality, but looks nice when on. wrinkles and folds smooth out easily, great to toss in a suitcase without taking up much room.Good choice.
I changed it on the blue.It’s a beautiful color some times it’s hard to get the true color in my pictures. It’s perfect and very flattering. I wore it to my son’s wedding.
I usually order XL. I also ordered XL for this dress. I thought it might be a failed shopping. I never thought it would be so perfect. Perfect dress, beautiful fabric, I wore it to the wedding, and all my friends praised it as beautiful. I love this dress so much, thank you very much!!!
Awesome dress, super soft material and very good quality. The store and buyers photos says it all. What you see is what you get. A sophisticated dress! Fastest shipping on AliExpress too! It is super fancy I recommend 100%!
I love it! SUPER ORIGINAL and divine. I asked because I have an influencers event and I thought I 'd be back later but it was super fast! 4 days in US. The size is perfect! You can also adjust the rubber bands. It's just like the picture. There's not the same anywhere. Perfect
My best buying experience, thank you store very much!!!
beautiful beautiful. I'm in love with this dress definitely meet my expectation..Beautiful color, good quality, perfect communication. Fast shipping and I received it today.
Quality of the dress I would compare to barbie clothing if that makes sense? Not great, however it is super flattering on and the cut and style of the dress is one of my favorites ever! I would buy the dress over and over…
Update! I pinned the dress and it stayed all Night long. It was super comfy as well, definitely recommend! I ordered this last min for a wedding. I’m wearing a size XL . Before I opened it I was nervous about the material because it looked kinda cheap. But as soon as I tried it on it looked nice! The material is really soft. It fits me fine.Beautiful Dress