SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Read the reviews, ordered the size a little more. It turned out to be too huge. Actually it is more shirt than jacket,
A thin rag is not worth this money and even a large
A gorgeous jacket made of leatherette, with a decent delivery and a polite and helpful store! the figure of the village is ideal for a busty slim figure! The material is soft and durable, easy for spring and summer! The store affects the variety of m you will definitely find yourself to your liking! responsive sellers to help you! Thank you for your understanding! I recommend you!
Little small as for XL
Very simple, sewn neatly
Liked the measure was exactly as expected.
Heavy chemical smell
I did not communicate with the store. Shipping and shipping is fast. Description tells the truth. My opinion about the product-the thing is sewn very professionally. Smooth seams no sticking threads, everything is very good. Material-well. .. As for panties from certain spheres))). I doubt that I will wear... Just stand in front of the mirror cool))) My size is 36, even closer to 38. M Great...
It's nice, comfortable, I would ask for it again but it is very thin, I don't think it will last long. Plus he's got loose threads.
The goods came quickly and on time. But the order did not meet expectations. Jacket made of the cheapest material, thin without lining. One disappointment. Not recommend.
My size 46-48 ordered L free, it was possible to order a MKU quietly, not the skin of course, but I liked it, thin under the skin for a warm spring spring just Came quickly, lucky :) I'll steam up a photo
Rather a jacket than a jacket. Thin, without lining, without pockets. But cool, soft, pleasant to the touch. I did not guess with the size. XXL goes to Russian 50-52.
The material is too thin
Very thin. Good wearability
The parcel to Ukraine came for a month. All right, the jacket was in a zip bag, laid with paper.
For their money is not bad
As described by store, seemed to have pockets…
I love it. I can’t believe it looks so good for the price. I will order more different colors. I have the red
Perfect size for spring and summer
Nice jacket, nice color. Handle a little long. Received a little before the scheduled date.
Same as in the photo, but I should have ordered a size less.