SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality, super fast delivery for RJ Brasil
מהממם!
Swimsuit Super! I ordered the size m, although the store advised s. I had to order a new one, the seller sent a smaller size with a pleasant discount! I advise on the parameters 90-75-95 size s!!!!!!!!!!!!!!
Thanks for the great swimsuit.
It was the best purchase, I recommend the store, nice products and very good quality, I loved it
Это уже 4ый мой купальник из этого магазина. Все отлично! На свой 44 размер беру М. Сидит хорошо. Лямки регулируются. Мой рост 160см. Доставка 2 недели до Самарской области
Excelente
Producto bellísimo igual a la foto es de excelente calidad , súper recomendable el empaque es precioso y llego súper rápido , el vendedor muy amable y responde de inmediato
as described and well packaged and received quickly
Excellent swimsuit, good material, the quality of seams is excellent. Parameters 167, weight 58, size m. Seller sent very fast, thank you!
My wife is happy so perfect!!!
Neutral
Dugé yakisniy, class, rosemirna city Svidko priishov
Доставка в Москву 3 недели. Шикарный купальник, европейского качества. 2XL на 50-52, грудь С сел идеально. Лямочки регулируются. Стройнит, смотрится дорого.
The first time I ordered M for parameters 176 height, 82/65/92. I thought that S can be small in growth. As a result, M sat OK even in the chest, but in the waist area formed folds. Had to sell and re-order s. I sat down well, but strongly Ivy the chest (I look like a teenager some kind of. Maybe you need to insert another foam instead of standard. And so the swimsuit is cool, there is nothing to complain about. The store is sociable, answered all questions. Maybe it's just not my model. I'll order something else from the store next year. By the way, the delivery is fast. That the first that the second time the order was 2 weeks before Ukraine.
Very well I'm not down
This is 9 swimsuit in this store. Looks cool)
Cool swimsuit! I sat down wonderful! Once again I order-the best swimwear from cupshe!
Parameters 96-75-106. sat well.
Quality is good, delivery is not long. Slip with the size. Bigger
BONJOUR TRES SATISFAIT DU MAILLOT DE BAIN LES COULEUR LA FORME ET LE PRIX RESONNABLE
איכותי מאוד
Nice swimsuit, looks well made. However, I don't like the cup inserts - they are too round and look a bit unnatural at the bust area. Otherwise, a nice suite.
The second time I order a swimsuit. Quality is super. Sits perfectly. Inserts on the chest removed as they stand out and not beautiful. I recommend for such a price swimwear super. Took M. My measurements 98*78*98
Swimsuit quality, liked. Slightly tugovat, but I think in the water a little stretch. On height 162,-butt. The straps are slightly pressed. And is designed for small breasts, but the quality is excellent.