SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store did not ship the order very quickly. Delivery to the Kemerovo Oblast aoluchem brlshet of the month. The sweater is very thick, but soft, probably will be very warm. Approached the parameters 96-80-96. On the height of 160 cm, the sleeve is normal, but on girls higher can be short. From the Inside, the seams are not very neat, but for such money it is not worth it. On the sweater itself, there is no birock. There is a label in the package. Please note the composition, 95% acrylic
Очень мягкий и красивый свитер. Все точно по описанию. Рекомендую к покупке.
A wonderful warm sweater. The single size approached 80/61/91. But the sleeves would be more authentic. Knitwear is dense and fleecy. Pleasant and not at all pricked. Suitable for winter. I liked the quality. I can recommend! My inst_amens
Стильный и приятный свитер с интересным принтом! Подошёл отлично на размер хл. Рекомендую!
Nice sweater. Dense and warm My parameters: 84-66-95 and height 172 cm. Size single. On growth I recommend girls lower-I want sleeves more authentic
Классный свитер. У нас такой в МО от 3 т точно стоить будет. Плотная ткань. Ношу 3 дня в катышки не скатывается . Рукава только кортокваты, мне с моим 164 норм, но девушкам по выше думаю будет не очень.
Классный джемпер, очень мягкий, тёплый. Мои параметры: Рост 172 см ОГ 88 см ОТ 68 см. ОБ 92 см. Вес 52 кг.
Sweater I ordered a gray color in a single size. On parameters: Height 175 cm Chest Volume 86 cm Waist size 65 cm Hip size 94 cm The sweater sat well in volume and length, but the sleeves for my height are very short. The sweater is fairly tight, pleasant to the body, not pricked. Composition is not specified. The structure of the yarn is slightly fleecy. I liked the coloring. Fully corresponds to the photos of the store. The sweater is sewn neatly, without unnecessary threads, the seams are even. There was no foreign smell when unpacking.
Beautiful sweater, on the post 168 sleeve only, I will wear, very stylish. In the showrooms sell it for 5 thousand
мягкий, уютный,швы ровные. описанию соответствует. продавец положил подарок- милые сережки. спасибо производителю и продавцу рекомендую к покупке.
мой инст sa.artemova Мягкий и очень красивый Только посмотрите какой крой Ждала его не более 2.5 недель Пришел в простом почтовом пакете Неприятного запаха при вскрытии пакета не было Размер единый, соответствует 42-46 Сел прекрасно Напомню о параметрах 96-77-96 Рост 157 см К телу мягкий, не колючий Хорошо смотрится с юбками, брюками, плотными шортами Прошит без перекосов и пропусков
I really liked the jumper, interesting design, neat performance. Knitwear tight, warm, sticking thread No. The jumper is suitable for girls whose height is not higher than 168-170 cm, so on my high height the length of the sleeve is not full. On the arms of the villages is perfect, my parameters are 84-66-95/178. The parcel came in about two and a half weeks, the track number was tracked.
If you want a simple wardrobe, but with a print sweater, then this is a good option. Since you can adapt it to a variety of colors at the bottom of the clothes. On parameters 84-64-94 and height 163 the size of the villages is good. Soft nice sweater. Done neatly. Not pricked. Delivery about 2,5 weeks to Nizhny Novgorod
Unpacked the parcel with trembling hands, thank God, this sweater is completely different quality, much better. Size single, 2 color. My parameters height 160 cm, bust 90 cm, waist 67 cm. I like the coloring very much, I wear a sweater with great pleasure. My Inst natalievseevaaa
The coloring is chic. In life it looks spectacular. Sweater tight. From the bottom of the shoulder. Warm. The body is pleasant. Executed qualitatively. After washing did not change. My parameters: 83-63-90, shoulders 38 cm and height 169 cm. Suitable for S-M and height up to 170 cm. More reviews in insts and TeleG-tnayatofficial.
The coolest sweater in patchwork style with the addition of wool! Size single, two color. I liked both the coloring and the execution. On my parameters 82-65-82 and height 167 cm sat moderately freely, but not too overweight. The length is also good. Material mixed, acrylic, wool. Because of the content of the wool a little electrified and may tingle, but I did not feel it. The shoulder line is lowered.
Selling this product and many clothes Sign up for my INST: baby_by_aliexpress My parameters Chest 93 waist 69 hip 94 My height is 165 cm I send to Russia and Donetsk Very comfortable and pleasant to the body Quality material, odorless. Looks super Movement does not fetter Styled To buy recommend The quality is excellent-factory All seams are even The parcel came in 2 weeks Track number is tracked
Доставка всего 2,5 недели. Упакован в прозрачный зип. свитер из акрила и кашемира, второго явно больше , это ощущается на ощупь, даже в сравнение с однотипными водовозками из других магазинов, которые я уже показывала и у которых состав смесевой. Этот же свитер очень мягкий и нежный, не смотря на довольно плотную машинную вязку, он прекрасно тянется, и сидит на моих формах даже неплохо. Ещё очень порадовала приличная длина. В отличие от других водолазок, которые при растягивании теряли длину. В магазине можно выбрать понравившийся цвет, их там 2. Что касается размера, то он единый, . но на мои 95/70/95 см подошёл.
Cool jumper color block. Very stylish looks. Knitwear is dense, warm, fleecy, but not pricked. Elastic! Suitable for sizes S-M, with growth up to 167-170. My parameters are 152 cm/82-62-84/42 kg. More photos and videos can be viewed in my profile I N S t a G R A M/T e l e g r a m (imenno_te)
On the growth of 170 sleeves are short, but bearable. Beautiful)
Delivery to the Kemerovo region took 22 days by tracking track. Packed in individual and postal bags. Quality is good. Composition: acrylic, cashmere. The material is elastic, dense, fluffy, electrified. Size single. On the parameters: og-81 cm, ot-60 cm, shoulder width-36 cm, height-152 cm, ob-84 cm sat a little freely. Corresponds to size S-M. Measurements of the product: length-57 cm, shoulder width-55 cm, width of the chest-54.5 cm, sleeve length-42 cm.
This sweater is perfect. It is soft, pleasant to the body.