SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the parameters 100-87-106 and growth 170 went well, and on a thin jacket and on a warmed sweatshirt perfectly-does not fetter movement. Inside at the bottom of the sewn kuliska, put on it limiters-so better to use. Threads do not stick out, the seams are even.
Super! On height 167.60 kg size m✨
Excellent, the quality is good and the fabric and tailoring. In my 50th norm, but the tyutelka in tyutelku. Due to the fact that it stretches a little, norms. But I advise this size at 46-48. The price is excellent, taking more down in this store, so there is still extra. Discount. Pooh by the way is also excellent. Recommend. Thank you.
Not super, but for this price is quite decent
Great. And for me. And for my son. Quality is good. Thank you
Super!!! Very satisfied! And very quickly delivered, to the Moscow region in 2 weeks.
Cool waistcoat, fit in size, very high quality and pleasant to the touch. Suggest to buy
A good vest, suitable for 48 RR
The quality is excellent, the sintepon inside is soft, I wear the size S (Russian 42), I took m so that you can put the pullover under the bottom. Looks great!
Not a bad vest, not a downy of course at all, there's something like that sintepon, but it looks pretty
Very cool vest, chose for a long time-I did not regret that I chose this one
Very cool waistcoat. Looks expensive, well stitched. In Russian 48th village as poured, there is a stock for a warm sweatshirt. It doesn't. For a long time she was throwing between colors. The soul lay against the beige, but the image fits more black. Be sure to buy later beige. I did not communicate with the store. Delivery just over three weeks
Good quality, in my 48 suitable for a thin sweatshirt
Cute light vest. I ordered it for my daughter. It would be possible to take a bigger size, with an increase of 163 a little short
The vest is very high quality, soft pleasant fabric, sewn smoothly, the threads do not stick out. On the Size M ordered XL, the village is very good, there is a place to wear a sweater. I am very happy with the purchase
Good, looks warm. Recommend)
The vest is normal thick. Stitched all is well, the smell is not. The fabric is pleasant from above. The color is Milky. In size guessed. The mother has narrow shoulders, on M, and the ass-on L. but due to the silhouette of the waistcoat-in which there is no clearly expressed waist and to the hips it it it About 110
A wonderful waistcoat, the size corresponds to the description, a pleasant quality of the fabric
I wear M, bought XL and was not mistaken, on the sport suit itself will be. The quality of tailoring is good, sintepon is distributed well, without lumps .. Thanks store
Just gorgeous, I did not expect that such a cool one will come, very comfortable at its height 168 took M, the size came up perfectly and there is a stock for the sweater,,,
Very excellent quality! I ordered XL for Russian 48 size.
Usually wear L, ordered the XXL, but could have been 3XL. still loved
The sleeveless store sent quickly and delivery is also fast. All as in the description. On the Russian size m took also M, everything came up.
Color is not white. Rather, it was beige with a yellowish shade.
She sat on the figure at 44- 46 just right. You don't have to. Length to the middle of the thigh. With internal. Sides-tightening, so as not to blow))