SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked everything, it corresponds to the picture and the size table, the quality is excellent!
Great jacket! Fully corresponds to the description. The dimensional grid corresponds. To the store Thank you very much, good luck and prosperity. I recommend to buy.
For its price, a good waistcoat.
The sleeveless is quite not bad, the quality is good! Beige pleasant gentle color! In itself, a thin girl, usually I wear size s. According to reviews, I listened to the advice on size! Ordered M. Photo With a thin summer dress, also not bad. With a warm sweater, the jacket will be much better! Sizes who like how to like! I ordered it on June 7, I received it on June 17. Thank you very much to the store!!!
The size approached. Nice vest
Very comfortable, warm and functional thing. Slightly bigger
The waistcoat is quite light, at 42-44 came up with a stock for a push, on the sides and at the bottom there is almost no filler, and everywhere it is not very much.
At its S ordered M. The size approached, just to put a sweatshirt under it. The material is pleasant, inside from below there are ribbons for tightening. Lightning only sticks a little. In general, I am happy.
Loved, beautiful! And fast shipping method. Excellent purchase
Good. Filling thick, quite warm. Has snap buttons and closure, very good workmanship. Use number 44 and XXL was perfect.
Good recommend size L 46 perfectly
Beautiful, comfortable. But the size of the reviews took more and drowned. Will have to give someone. ((((my options: 82-65-90
I am very happy! The quality is good. My height 178 all you need is covered. Its size from seam on the shoulder before 63 cm, back 66 cm. Order reach for 11 days.
No smell. The quality is good. Order came to perm in Week 2.
Cool vest) nice Milky, well packed. How will it after washing, see) the 46-48 XL village.
Excellent vest quality factory. Upper material is thick, it seems that did not get wet. To buy advice.
Quality material on 4, model on 5, sewing is good, there are certainly some claim, such as ribbon at the waist, not finished with and through a couple of socks ribbon began to blossom. Size M, the Russian 42 villages standards, even the top thick hoodies, seated properly.
Ordered 05.05 was taken to the top five 16.05 mega fast. I have been on her laid eyes, expectations have been met. Well made. OG 94 and ob102 XL village, can the knitted grandma sweater wear). Ties but not too much, not processed. As well as pritenzy. Recommend!)
Excellent vest, super quality, all in the description, shipping 2 weeks, very satisfied, would recommend
Vest good, nice color. But there is a small, does not disappear after washing. Stuck a couple of After washing crumpled filler, necessary to divide. On sat well XL
Cute zhiletik. The 50 size butt, come quickly
Vest is very much! Stitched quality, inside have tight bottom. My 48-50 size fit perfectly. Thank you very much for fast shipping
Cool vest. Sewn good, does not stick, hem ribbon there kuliske
Cool vest, carefully sewn, accessories all serviceable. OG 82, from 63 weight 49 s, size went well, thank you customer reviews. The store sent the order the next day, thanks for efficiency! Prosperity!