SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i love itttt, it came wayyyy earlier than expected and it’s exactly like the picture
cute and not see through :)
Swimsuit is perfect, the daughter is delighted. thank you very much. The Messenger came very quickly
Muy buena calidad, estampado de buen brillo, muy bonito
looks great and just like in the picture. the material is fit for swimsuit and feels very well made. it has double lining so I don't think it will be see-through
Beautiful, great quality, but thought it was a little less ago and was a little tight, but is my mistake, very good
Власниця продавця дуже професійна, а тканини купальників на вищому рівні, рекомендую
Loveeee -myabrasi on Ig
it's beautiful. very well finished, the seams and the transfer. but it's too big! bought an M because it always fits but it's more like an L, unfortunately doesn't fit but it's so worth the purchase. fast shipping
Thanks so much to the store for being so kind and for always responding to my messages ,it took one month to get here and am satisfied with my parcel ,thanks so so much,I recommend this store
Верх від трубки ідеально підходить, а купальник дуже модний, я рекомендую
Punk style, super beautiful
I love the article as the photos
It is of high quality, the only thing is I got a media im around 60kg and a DDcup and it is a little small.
I thought I was going to stay small, but on the contrary I look perfect! 10/10 to the product and its very kind store♡.
A good swimsuit really wanted to take on the sea but the parcel came late (
Came a few days early! Very nice , fits amazing. No weird smell , fabric is nice . I normally wear an XS I ordered a small and it was a good fit .
The fabric is comfortable and has no smell, it is recommended
Yak and Duge, zdivov
The swimsuit is the same as the description, even more beautiful, I am satisfied with the workmanship
The order came super fast and it's exactly the one in the photo! I took an M my sizes are usually 36 pants and 90/95 C. I measure 1.60 and weight 56.00kg hope it will serve you the reference to choose size <3
The bikini is great very good quality is equal to the photo I am very happy I was perfect
Very nice material, shipped very quickly and it’s very cute! Will be ordering more