SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stroj very cute, Lezy well
A good swimsuit, everything came in size)
Very cool swimsuit, very comfortable bodice and panties, quality parameters 90-74-95 size m just right!
Chic swimsuit! I sat down like a glove. Quality is excellent! Recommend
Nice and fast delivery is lovely
It's great. I certainly recommend store 100%> I will definitely buy again s. It doesn't smell bad. Soft and pleasant touch. Better than I expected.
Virginia USA , ordered July 27, 2021 and it arrived Aug 26, 2021. According to the measurements I am an XL so I rolled the dice and ordered an XL. The pineapple does come in a bag alone so it's not attached but it's easy to place on the top. I do like the suit I just wish it was a little higher in the front. My measurements are as followed in inches; W (Lbs): 179 Arms: 14.25 Chest: 31 Waist: 32 Hips: 39 Thighs: 25 Glutes: 42. For $14 I will definitely. not complain. thank you for the cute suite.
Oh yes yes I advise you girls, Ladies
Swimsuit of good quality, size approached
Everything is fine, the order came quickly. Good quality swimsuit
The product is excellent, it came quickly, in 2 weeks. Well sat down, my parameters: 93-70-92, everything came up.
Very beautiful. Size according to the table. Recommend
Swimsuit is very beautiful. On my 48 RR sat perfectly. The parcel arrived very quickly, tracked. Recommend.
Same as the beautiful and comfortable photo
sienta genial. envío muy rápido, 10 días ha tardado a España. muy recomendable
очень хороший купальник за свои деньги
Swimsuit cool, only the bra is a little too big for me. I ordered on my 48 took XL. And so sewed well, looks beautiful. Seller recommend. It came quickly.
Super swimsuit! The quality is excellent! came in 3 weeks to Ukraine. on the parameters 90 × 75 × 100 the size L sat perfectly! Seller recommend!
Awesome swimsuit!!! Color, just a bomb! Come quickly!
Perfect size! Lovely design! Thank you!
Delivery in two weeks. At 90/70/90 s came up perfectly. Pushap class
Swimsuit is good, threads do not stick out, the seams are even, without any smell! The bodice holds well, the panties are excellent, the color is deep emerald, beautiful. At its L, parameters 96-68-100 took L, perfectly sat, I like. Thanks store
Size s sat perfectly, I will order again
Swimsuit such as in the photo. The brooch is fixed. I liked the color very much. A cup on a small chest. I really liked it. I did not communicate with the store. In Tambov region came in 11 days from the date of shipment. Sent 6 days after order.
Swimsuit super)))