SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Plavky sú krásne, paint Ako for obrázku, but vrchný Diel them rozhodne odlišný (Preto 4 *). Mne separate it až so nevadí but AK chcete plavky presne Ako for obrázku, so Tieto neodporúčam. But rozhodne it Bol najrýchlejšie doručený Tovar, ktorý som Si with aliexpressu objednala, CCA 2 týždne. My Miery 85-73-97 and objednala som si veľkosť S. Sedia me good vďaka možnosti zaväzovať spodný Diel.
Order did not come, probably from the war that we have in Ukraine
The quality of tailoring is good. Panties are double. However, in a large size (took XXL), the depth is not considered at all. The size was increased, and the depth of the cups was not changed. Chest in shock from discomfort, and I want to make an additional warehouse for volume.
Excellent swimsuit, I'm happy. On the parameters 102-92-112 cm. I bought the size XXL-the melting is tight, the bra sat perfectly. Sewn neatly, without marriage. The goods came for a record period-a week!!! Thank you!! store and recommend.
Bra comes out very small is not so die-cut as the picture.
Swimsuit decent, but one tie is poorly stitched. The bodice sits tightly from below, the straps are not as in the photo, but closer to the center of the chest-it looks incongruous. Better without them
Came a little more than 30 days, the size matches, an excellent swimsuit
Swimsuit is excellent, the quality is super, the size matches. Sorry the cup on the bra did not fit, I will have to sell. And yes-push up there is not at all.
A beautiful swimsuit. the top is a bit too big in volume. but for me it's not a problem, it's the ear itself. the bottom was perfect.
Beautiful swimsuit. At 44 the size perfectly sat 46. Thank you store.
Color is not the same (
Swimsuit cool. corresponds to the description, the quality is also on top, but it's very pathetic. that did not fit the size (((
I ordered the size XXL for a size 100 chest, it looks good on the Cup, but the back is badly sewn and makes the back go up. The quality is good except the part of the contour that the fabric is loose. I'll have to sew and sew again. The braga for a size 38 looks good. For that price, next time I'll buy in store that can prove it to me
Very good recommend supplier
The top is super, the material is super, but the panties are not in size very large
Packed well, but the bra is different
Luxury swimsuit! Recommend.
In principle, it's normal for such money. The truth before the collapse managed to buy. On the model it seems that it is slightly beige or coffee, but the top is white. However, in the tape, where it is closer, it is visible that it is white. At 48 came up normally. Sent fast
Great swimsuit. Quickly arrived.
Externally beautiful, let's see how it will be in the sock. Leaf in size, panties butt, I would like to size more
Very nice, L = EU 38/40, cup C
Good material, everything is smooth, beautiful, excellent goods!