SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is all super. At its 92-74-93 ordered M. In my opinion, without the upper strap to wear the bodice is dangerous))) to keep the chest will not, everything will fall out)) and inside the bodice there is no silicone silicone
Cool swimsuit! Quality is good. They were on the top of the swimsuit, holes. There is a small push-up. Brittle is removed. The color is not as bright as in the photo, slightly darker. The parcel went for more than a month. The goods are happy! Thanks to the strings, you can adjust both the panties and the bodice.
Panties are straight small. At 44-46 (my size is 48-50). would have been with the strings at least as it would have approached, as previously ordered in a different color the same size, but panties with strings
купальник очень красивый .На мои параметры 88-69-92,сел отлично
Excellent swimsuit, as in the photo
I take the second swimsuit from this store. The first one showed itself perfectly. Super quality.
The goods came 4 weeks before Lipetsk. The size in the table corresponds. On the sea on the second day, the straps from the bra broke off. Well, it wasn't a trouble to cut it carefully and keep swimming. And then on the shorts the elastic band on the seam went. So decide for yourself. Need this kind of item or not.
Купальник смотрится очень красиво, размер XL подходит на 46 размер, грудь чашка С .Качество отличное. Рекомендую.
Very beautiful swimsuit, qualitatively sewn! It came quickly
A beautiful swimsuit, the only one, the bottom would be better for me M, than s. The quality is excellent at the swimsuit.
Really great product. Nice quality and fits exactly as should fit. I recommend.
Looks like the picture, it stays put even without the halterneck. I was surprised that it arrived so quickly.
I was wrong with the size. It was necessary to take the size in size.
Perfect bikini. Size fit perfect
I thought in the South I would not meet anyone in such swimsuits, in the end I saw them a couple of times))
Swimsuit of very good quality, sewn neatly, but here's the size you do not know how to choose the right one! I ordered M, the top is large, and the bottom is just! Top m on the chest of the 3rd size!
Cool. A week at sea, the color did not lose. The second one was ordered for a friend. Recommend
отличный купальник! цвет яркий как на фото. на верх 85В и низ 50р-р подошёл размер L. но это потому что плавки на завязках.покупкой довольна,посмотрим как будет при купании себя вести.
The color is slightly different from the photo
Swimsuit cool, on my 40-42 panties sat perfectly and the top is bolshevat, delivery to Perm 2 weeks.
Without straps, the top is not worn, top is pinched
Very beautiful as the picture
To Kaluga 10 days. Swimsuit is cool, high-quality and very comfortable, the bodice is behind the strings. Surprised that there was no gusset, but melting in 2 layers and in front, and behind, tight. The size of M on the parameters 94-74-96, 46 dew. Size. Fit the chest more and only win))). 100% recommend!!! To the store Thank you!!!
The quality is super, the coloring is exactly like in the photo, thanks to the store for such a swimsuit