SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, very much even. But there are uneven in stitching
Very beautiful, but I shoot a star for strangely sewn panties (ropes on the sides do not stretch at all
Swimsuit of good quality, but swimming trunks are small. On the parameters 90-67-97 took M, it was necessary L, because the rubber bands on the swimming trunks on the sides are tight
Swimsuit just thank you very much
Very cool swimsuit, panties are true as a thong. Quality is good. There are Cups in the bust, they can be pulled out. I have 46-48 size, the chest is full 3, and the bust is very beautiful sits. XL took on about 103 cm. The whole village is excellent. It came quickly, in a week probably.
It came quickly, it is necessary to take on size more, everything came up, thong plavochki
Swimsuit class, when buying, pay attention to the size, small size
Corresponds to the photo, sent quickly. The size approached, OG 98 cm, OT 68 cm, OB 98 cm.
Delivery to Kiev region three weeks. Size XL approached the parameters 102 87 102, the colors are bright, the quality is good.
The castle was delivered by Duge schvidko! The goods are included in the description. Selling recommend!!!
Swimsuit came quickly
Swimsuit is beautiful, the quality is good. The size approached!
Quality is good. The color is slightly different, but I expected it because. Photo distorts.
Cute, but spending time, the fabric is no longer so elastated and the pants are now loose
Very comfortable and comfortable swimsuit. The truth came with a delay for a month. Well, that's okay.
At 48 everything came up
The order came quickly. Not yet measured
Very bright, as in the photo. The quality is good, I hardened L, the melting is just, and the bodice is too big.
Chic swimsuit! I sat perfectly, on about 104, the top is on the strings, so I also sat down well. Thank you store!
Swimsuit super. M perfect At 44 RR. Much brighter than my photo. Melting thong. Delivery to RB about a month.
Came the order within a month. Took the size m The volume is 94. Ideally sat panties. Swimsuit bright. The volume of the chest is 70.