SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Good product and fast shipping, recommend store.
Not a bad blouse. The biggest size is at 48-50
Very cool
Good, but the size L at 42-44 Butt
Blouse corresponds to the description, size XXXL for parameters 98-80-96 free, in Belarus there was a month
Blouses are beautiful, wrote out two sizes. Mom 3XL came up, and myself XL is too small, I have 48 size. Sorry, but it's good that there is someone to give.
Well run small order 2 or three sizes more
I do not know what kind of material, but it looks super! To the body is nice) thanks to the store
I wear L, I ordered 2XL. Very good fit. The goods are satisfied.
I liked it very much, light, bright. Super.
Beautiful, but it turned out to be a smaller size.
Order came earlier. At its 48 size ordered 4XL looks great. Thank u
Nice and correctly sewed. Was too tight, so I ordered new blouse, 3XXL, I usually wear M or L.
Perfect
2 HL on the Russian 48, cramped, but you can wear, the fabric does not stretch at all
Cool summer blouse. I took it under a skirt with an overstated waist-it looks perfect. Cloth is dense, does not stretch. At 44 took M. It came up, but I would like a little more freely. The lines are even. In general, for such money an excellent purchase. I did not communicate with the store. The parcel was sent quickly. It's been 29 days.
Normal. For 265 rubles. I was afraid with the size to make a mistake and took 4XL. Although it's not a problem to sew. In my chest 100.in the waist 95.yes and with the table does not match. It should be in the chest and waist 106.a in fact 111.i took it with a margin, and then another extra 5 cm. the fabric is good, like a tight chiffon chiffon.
I loved it, it came very fast and in very good condition excellent, recommended
Cute looks, synthetics, shines, malomerka
It was wide. Even on a dimensional grid when chosen.
Blouse is just super, XXXL for size 48-50, really liked.
Many thanks to the store. I liked the blouse.
Blouse is lovely, happy, thank you!
Blouse liked, and the size approached.
At OG 106, excellent village, does not pull anywhere, even the smell is free, I'm happy, the fabric is light, not pricked, pleasant