SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The product is stunning and embroidery very well realisée
Very beautiful shirt, comfortable, like cotton, just lovely. Iron easy, but clean, but it's nothing! Came about in the past month, great for summer! my options height 171 cm, 88/67/98.
Super quality fabric and embroidered, is nicely and is very nice, I don't really expect it to be of such quality and so pretty
A wonderful embroidery, the fabric is like flax, at 42 the size of the village is excellent, a little oversize, as I thought. Embroidery on the sleeves is dense, you need to iron a little, so as not to stand a stake, but still pts beautifully, Pts satisfied. She arrived in Moscow on May 3 instead of promised May 20-26, very quickly.
Finally, it was my вышиваночка, was sent was fast delivery two weeks. In principle, it is beautiful, but wide cuff, have put gum. If you are from Ukraine then I you rather not advise her to buy, Because you have much prettier than this, and you can buy the живуюно I live in Bashkiria, and this Islamic region and about Slavic clothes we have to dream, or book on the Internet. Other recommend.⭐⭐⭐⭐⭐
Nice blouse, good fabric a little ripe but thick. Good quality. I will take it in black too
Lovely the! Sitting pretty on the body. Really liked...
This blouse is * top * but fits me unfortunately not I have probably go to the tailor, that you would make bigger can because the blouse is sooooooo beautiful
Lovely. A bit small, but very pretty and really lovely for the price (I paid $15.74). The fabric is a bit unusual. I am not sure what the fabric is – possibly it is a synthetic linen (maybe a cotton poly blend made to seem like heavy cotton or linen). Anyway, although not exactly what I expected, the fabric is thicker and actually nicer than it seems like from the photo.
Fits as promised, nice blouse. Looking forward to wearing in the summer.
The bouncer came to Israel quickly. The quality is excellent-both fabric and embroidery. On the Size M and height 172 sits perfectly.
The goods are not denied, turned the frequency of the goods
It's beautiful, but maybe a short movie
I took like an embroidery, a stylish shirt. for this money Super. I could find fault with the details, but not worth it. thanks.
Perfect and very good quality! I recommend!
Very pretty
As the photo
Blouse made of dense material is suitable for 48 size, embroidery is cool. Heavy and warm not for hot summer. Looks expensive. Recommend.
looks better than expected. it did shrink in the washer/dryer. very happy with the purchase. fast shipping
We’ll made. The material is thick and good quality. Love the embroidery. Quick shipping too.
I am very satisfied with product and service.
Class. On the feeling of flax. Money is worth more than. Recommend
I love it
Very good quality
Super!!!