SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Goods satisfied
Thank you very much to the store. At the request sent quickly, came the parcel on time. Swimsuit is steep, the quality is very good. I recommend it to everyone.
Потрясающий купальник !
Swimsuit Super! But I as always made a mistake with the size, reading reviews took a larger size. Do not do this take your size
I'm just delighted! Very quickly delivered, the quality is super, nowhere does nothing stick out, the fabric is dense, in the bodice foam pads. Thank you!
They are beautiful, exactly as described, but if you have 156 cm and bigger boobs, be prepared to show some skin :D but if you are not shy this is peefect
Lovely swimsuit! I highly recommend it to everyone. Well sewed! The fabric does not shine through. The Laces themselves are dense
Good quality swimsuit
The bathing suit is beautiful, the quality is very good, and the color fascinated me, arrived earlier than expected, just one detail, size xs would have gone better, too bad there isn't but with a few adjustments it will be perfect.
Beautiful swimsuit .. Well, it's very
Perfect for 34DD Brest the only thin the bottom is a little bit big. But is so every swimwear a buy on this web, always the bottom is big and the top is small
Otimo Produto
Lovely the color! Good quality
buena calidad, el tamaño es el. correcto. recomendado, envió rápido.
Swimsuit is good. Seams are all even, sewn qualitatively.
בגד הים טוב מאוד, אך משלוח האקספרס מעט איטי
Swimsuit is very good quality.
I am very like it, the color looks good
Купальник понравился, подошёл размер
Bathing suit good quality and well
Bathing suit good quality and well
Friends taste, and the four key
мне нравится
I'm s above and m/38 below, I ordered an M and it fits big
Wonderful, quality and beautiful swimsuit