SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the picture. I like.
I like
The green was very dark,
Swimsuit like! For 667 rubles, value for money, but the size 44-46 m took a little top bolshevat but at the top of me is s only bottom m, ask the store to pay 5 dollars to put different size top and did not pay asked to send one size
it's beautiful but the top is too small for me (size 75B), fast shipping
Perfect swimsuit color not as bright as the picture, live more deep red, but also good enough. Size M S-ku and second breast size.
Very cool swimwear, as in the picture, thanks for the quick delivery
Arrived very quickly, the 10 days ahead of schedule. Sat perfectly.
It just a space!!!! Color is brighter than the store. It is now my favorite swimsuit! Order more in other colors
Very sexy
Swimsuit for such a great price, fast delivery, color bright, its 86/67/90 m took at the time
Fast shipping quality standards
Swimsuit wonderful!!!! Feel free to take-there is a size
Excellent!!! very fast shipping! Good quality!!!
Swimsuit wonderful, the third pick other colors, very much like pink but store say a long wait and offered to choose another color, I stopped at the red. Thank you very much seller
super
Very good swimsuit, came days 10 Mo. The og85 ob85 took Size S, sat as need… But the top just sat in the butt, think the OG a little more than I have already crowded in it, wear life size 70B, so girls breasts more advise take more, and sat just fine. Thank you)
Very good swimsuit size sat perfectly! Thank you very much! Seller recommend
Swimsuit mine came to me days for 10 to Tver, it is impossible to quickly) terms of My things work, material enough pull tight, does not shine, Cup pushap my deuce exactly, M village. My 90-70-100, for me swimsuit comes in size, plus panties stretch after water. The product is very happy, looks sexy body) Thank you for goods and fast delivery. Will order more)
White with a bluish tint. The swimsuit is good. If want Milky will not work.
For the Money quality is good. Color Red than in, not bright as the picture. Fast shipping to Bashkiria. There is a push up. height 157, weight 46, S village is OK, not to say that butt of course. recommend.
Swimsuit, small room on the bust from that turned and inserted Cup a cup. When you dress is not very clear'll wear. Delivery very fast, come far ahead of time
The quality is good. Flat seams. OG on ordered "M". Size fit perfectly.
Even the size of a little bolshevat for those, who have small chest, but the top is made so, that is completely unnoticed. Push-up there, but small. In general, as the picture. There is a size
Gorgeous and beautiful quality