SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Just like in the description. The right size. Fast shipping
Good
Order for you and a friend 2 swimsuit. One come in great condition, another with hooks and wrinkled insert. A dispute, money back on the next day. Will order again. 5 stars, because the store conscientious. Size chest 3 better order size L. Color as the photo.
Excellent swimsuit, it's perfect, I recommend!
Love it!
Thank you store. Swimsuit I really liked, the quality is good.
Such as the picture, good product
The quality is excellent, there is nothing to complain about! In size: I'm on the volume of the chest 91, waist 69, hips 95 took M. I sat down well swimsuit. I'm happy!
Cool.
Swimsuit of good quality, cup size 1, panties 42.
Good quality, bright as in the photo, there is no complete top strap on the bra, small cups even in L size, on a small chest, the third size does not fit
The panties are very small but the top charm me and the color is amazing
Cudny dress. Color is perfect. Rozm L for 178 cm and 70 kg is perfect
Just perfect
It's smaller than my size but it was my fault I forgot that Chinese sizes are a smaller size
Very good swimsuit. Recommend. The quality is very good. Sent within 3 weeks. Recommend again
In love
Great quality great bikini
Beautiful, excellent quality, as in the picture and size corresponds
Delivery is relatively fast, the color is bright, the size matches.
Delivered very quickly I order this model already 2 times madly satisfied with all the swimwear that they ordered and this is already 6 types.
Amazing ! I bought same last year! Awesome swimsuit
1.02 the order was issued, received 19.92, and this is with the fact that 10 sent, TC in the holidays got)) swimsuit as in the photo, in life it is even brighter,,
Favorite Swimsuit, thank you!
Dress is super size is suitable, color is cute. Recommend