SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good!
Came faster than expected and is exactly how i wanted and how the pictures described it :)
Very beautiful and quality vest, everything corresponds to the description, thanks to the store
Very cool, but small.
Nice stuff
To the touch is pleasant, but short
In principle, the waistcoat is good, but I ordered L for height 168 and the waistcoat on the oversize does not pull either as, a short, thin and slightly translucent, but also put a small
Good, but thin such and very smells bad) and still short, although I took XL. In short than in the photo, height 168, reaches the hips only.
The goods are good, went 1,5 months, as a gift put a comb
The waistcoat is light, thin synthetics, not very long, as in the picture, the daughter has approached, she is happy, the quality is sewn well.
Very cool vest, the store left a gift comb, very cool, I advise everyone, on the growth of 150 bought S and everything is exactly suitable, to the Republic of Sakha yakuyakcame
Came quickly enough, in life not so white, rather beige. On my M, L sat down as an oversize, but if you want as in the picture, then I think that you need to take XL Height: 173 Weight: 63
Quality is good!! Vest wow, on height 155 and weight 43 took M! It went like an oversize.
The order made 26.07. Came 24.08 As for me for a long time, but in general, the goods satisfied me. It turned out to be a little thinner than I expected, but it's not critical. I put a vest 8/10, as a gift the store put a comb. Thank you♡
10 out of 10
Vest class!
Cool waistcoat, the main thing that came up, thank you!
Came in 12 days, in life darker. and so very beautiful, I advise to buy, the store is polite.
Put a gift. At its size S ordered L, looks like an oversize
Accurate. XL is great for an over-size look. Came super quick!
I read reviews and realized that it is necessary to take a larger size. And in principle, the waistcoat straight sat as it should, height 156. it was possible to take even more, but even this size it is cool
Very beautiful vest (˘ ³˘)♥ Quality, the threads do not stick out, soft, pleasant to the touch and smells delicious;)) Came quickly
Took M, but I think s would be better
I took two sizes bigger than my own, everything is perfect
Lovely vest. The color in life is rather red-Burgundy than Brown, but it's not a problem. In the photo, it looks for some reason worse. The fabric is pleasant I 165 and ordered XL does not look straight over, but as I wanted. Take it, I advise