SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is zroblen yakisno, I think it's appropriate. You can have a short and long time remix. Bomb. Recommend. In US, these are bags in the dvichi track to sell
Great bag
Сумочка великолепна! Упаковано надёжно, внутри надувная подушка, поэтому сумка совсем не помялась. У сумочки очень интересный дизайн- ремень можно, по желанию, сделать короче, отстегнув часть ремня. Берите, очень советую!
Everything is super!!! The parcel came quickly. You can wear it over your shoulder. Or remove part of the belt and make it smaller. It came through the ship very quickly. The only thing I thought that it would be a little more))) inside there are no compartments
Duge good quality yacoti handbag
Composition-artificial leather. It is executed amazingly very nice soft material. Sewn perfectly, no extra thread was not. Inside was an air bag, so during transportation did not crumble absolutely. In the kit there is a strap, you can adjust in 4 lengths, the photo shows 2 of them. With small dimensions, it is very roomy, inside one main compartment. Quality fittings from the store are presented in 5 very beautiful colors, I would take everything definitely recommend in the purchase. More reviews with alimexex see me in Insta bum_malinka
Convenient that you can easily change the size of the belt) the quality is good, I recommend
The quality is excellent, it looks possible and impressive. The question to the smell is small, but it is ventilated. Bag satisfied
Duje yakunna handbag, nadijno packed!
Thank you very much for such a handbag. Got there quickly. Very neatly made. Shipping fast. Recommend
The bag is very high quality, well sewn. Without lining, a handle is very successfully invented. Thank you store. In the photo, the child is 10 years old, the bag is small
The bag is very nice, small. I did not like that inside there are no separate pockets, I did not see immediately in the ad.
Стильная сумочка, смотрится очень интересно. Переживала можно ли будет носить через плечо, не будет ли коротка. На фото видно, что все ок на рост 174. Доставка месяц. Пришла с немного замятым ремешком, в остальном качество супер
Сумка огонь пушка бомба ракета! Красивая, в самом тренде, цвет как на фото у продавца. Заказывала в Краснодарский край. Пришла плотно упакована мягким материалом, все в сохранности. Есть дополнительный ремешок, увеличивает длинны ручки. Очень довольна покупкой!
I'm just delighted! I advise everyone this bag, very beautiful and quality! This is my new love
Отличная сумка. Качественно сшито. Покупкой довольна.
The bag is super. For everything you need. Very interesting handle for different length. To buy recommend
Cool, quality, baby bag! Came in 8 days, just space
Сумка супер!! Стильная и в пир и в мир!! Очень рекомендую !! Спасибо , спасибо!! Будем носить с удовольствием!! Доставка быстрая !! Все класс!! Продавец высший класс!!
Милая но довольно маленькая сумочка. Хорошо выполнена, внутри защитная подушка, упаковано хорошо. Пришло быстро, в комплекте дополнительная ручка
Great bag! Very nice and beautiful. I do not recommend to buy-or then buy and all the same will walk!))))) Super thing! Beautiful shade of khaki! Went to Moscow in ~ 14 days. Inside air bag, packed in anther, not crumpled, thread no
The bag is just super!! Came well packed and with a package inside that would keep the shape. The quality is fine. In the middle there was another strap, you can make a long handle.
Bag Super! Suitable for everything! My 2 friends saw from me and also ordered themselves! Came in 3 weeks!
It came in 2 weeks, a good bag, but clearly not the skin, but it looks decent, thanks for the speed
Dugé klasna, little but vmiska handbag, store dugé reviews and reviews