SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute soft blue swimsuit, on my Parameters 86-68-92 164 took S, not very straight stretches, sat well if the chest was larger, it would look like a store's photo))
Size S on 84-70-92. Fits perfectly. Of course would look better with bigger bust. Very nice colour and comfortable.
Swimsuit of good quality, delivery month
My parameters: 92/70/96 I wear the size M, I ordered M size, everything came up
Really אמאלה I G G בחזיה and it just rare. Besides it's bit Big Me scale it is perfect
Excellent swimsuit, nothing shines through. I ordered the size s for my parameters 85-60-85 villages perfectly. Thank you to the store, I advise friends.
Steep swimsuit, especially the texture-looks chic
I thought the parcel would never reach. Three times sent, the third came. because of this, the delivery more than a month turned out. The store does not contact. How many times did she write? Well, the swimsuit itself is very cool, everything is neat. Size 42 approached me well. Height 162, 45 kg. As on photo
Swimsuit and size corresponds to the description! But the color does not match, much lighter .. Delivery just over a month
Great. Thank you. On the chest 3 size normally entered)))
Great thanks !!!
A good swimsuit, but a little tight panties, took S on the overall hips 90, the bra sat well. The fabric is pleasant, the straps are adjustable. The color corresponds to the photo, took Brown,
Quality fire, color too
Beautiful swimsuit, as in the photo
Super! Very beautiful
Swimsuit is not as good as the reviews, for 700 R can still of course order, but not now when the prices have risen. The top is less normal, soft and stretches the straps are adjustable, but here the panties do not stretch hard, went very much more or less, sent only weeks after 2
Convenient. I have top 42 and bottom 44-46. all is well
Excellent swimsuit, pleasant to the touch) beautiful color. Delivery fast, I will order more, I liked it! I recommend a good store. The size also came to the point, in general, feel free to take will not regret, for the summer chic
Well, nothing swimsuit. Of good quality. The fabric is pleasant. I'll take a picture on myself. On not a big chest fit size s. If the chest hangs strongly or after GV, the bra will not look spectacular immediately I say. Inside the inserts are removed. And so there are no complaints. Nice swimsuit. Take it safely. The truth now costs 2 r more. I took for 600 with more... the color is gentle very much.
Corresponds to the description
Large turned out and the material is some strange, money to the wind, do not take
Shipping fast. The color is bright beautiful. The size did not fit, the size of M need to take S.