SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit super. My parameters are 90 67 90. S. Sat perfectly
Cool swimsuit! Quality! Looks nice
The quality is excellent! On my size 42-44, sat perfectly m. It is very steep)) the color matches, the seams are very neat
A good swimsuit, the size approached
The store pulled the time and did not send the order from February of the month. In connection with raising prices... apparently did not want to send paid! The goods and canceled the order!!!
Bright in color, on the parameters 88-63-90 approached the size. The chest holds weak, so I think it will not work for a big one. Inside removable cups
Order satisfied
Class!
The quality of the goods is good. The size matches. The color also corresponds-very bright and beautiful!
Swimsuit is excellent, color as in the photo! On the dew 44 took M, perfectly sat down! Quality is satisfied! Come in two weeks!
The color on the photo is more bright, it sits simply
A fairly wide distance between the triangles at the bra.
Super cool swimsuit I'm delighted. Very nice, well sewn, suitable for a small chest. Very well sits on the size 75-63-90
Swimsuit worthy, high-quality, the color is bright, the threads do not stick out, but I'm great (my size is 38-40), it was a pity XS was not, I hoping In Kazan came a swimsuit quickly, in 10 days.
All as in the description
Very cool✌Very long time for...
Swimsuit for a double, does not match the picture of the Cup, the bodice is made far from each other, I want to collect them in a bunch, this is with the fact that that that
Swimsuit is uncomfortable, the picture looks quite different, the bodice goes into the armpits, it is constantly necessary to correct, the caroche is full of shit
Swimsuit is excellent. Delivery is fast, the quality is good, there is no smell, the thread does not stick out! But there is a small minus-melting on the sides of different widths! on the parameters 92*74*95 ordered l just right, free.
Swimsuit fire! The color is beautiful, bright purple, it sits comfortably, it will not fall off, as in the picture, thanks to the store!
For such a price, excellent!
Very cool. On my Xs came up perfectly
I liked it very much!
Good for my 42R ordered s just right, the order came very quickly
I really liked the quality, all the seams are even, well processed. There are no threads sticking out. In the bust of the cup, you can take out.