SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic swimsuit! I'm delighted! Additional paying 5 $ can ask for another size panties, the store is the best!!!!!!!
Very good swimsuit, without any flaws. Fit in size
Push-apishe of course as armor. Due to this, my 1 looks like 2 size. The top is just, and the bottom will suture. 88-66-89
Delivery fast, swimsuit superrr
Fire
Really bad that we can not buy the top and bottom separately
Goods priishov Duge Bistro, swimsuit SIV idealnaya, zadovolna!!!
There were shortcomings on the side straps, but the store returned part of the money.
Swimsuit is excellent, good push up, suitable for not big breasts. Looks spectacular. The color is excellent, bright, the fabric and the quality of tailoring is good. Panties on the hips 93 butt, but normal. Definitely worth taking!
Perfect swimsuit bra for small chest, it's fast, definitely recommend.
Swimsuit Super, thank you!
Wonderful swimsuit
Very beautiful bikini,'ll more in other color order. Very fast shipping. Thanks to store
Very quickly came, and plus home delivery. Very good swimsuit. Thank you, recommend
High quality swimsuit, the parameters of 90/70/105 L took, perfectly fit. Shipping 2 weeks
Swimsuit wife very much. Fits perfectly. Bright and stylish.
Top L fit in size, but the bottom of the tremendous… The quality is good.
Swimsuit good quality, but the side выпивается gum, bone climbs Many pushap OG 86, 65, B 92 small! Made bad
Very good quality looks good and perfect weapon
Everything is fine. And the size corresponds to the color.
Like in the picture. I recommend. everything came up.
Super!
just like picture, great push-up swimsuit
Beautiful bikini set. I sincerely recommend take one size up than you usually wear. Size S fit me quite perfectly and I am totally XS girl.
Perfect! Good quality but it runs small. I got a size 36 and 75C cups. The pushup is amazing. I will order more in size M!!