SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool top, but it is necessary with something on top, very thin. And so generally Super, love :)
More sheer than I expected but still accurate to the item's description. Wished the fabric in the chest area wasn't so far apart tho. Comfortable and arrived a few days before the predicted day of delivery.
I ordered M, but it was possible and L. Chest though not big, but still a little discomfort, because the cups are small. And so very cool
Ооотщзузыь ввддвтаащвб влчдчбчьчдвдч. Совладать Ala
Super quality nice and very cute top
Girls, good topic, but stuck, I am being lighter processed. The fabric is thin, and bodice lining, so that the chest is comfortable and not shine. Suggest size M, my settings: 180 cm height, 64-waist, 70-Under bust, 85-chest
Great material identical as the picture fast shipping in 10 days
178 degree for satisfying
I asked in a size m, however the feel very tight both at the bottom as the chest (in spite of not having a big Bust) likewise what I see a little short But think like it can stylise
fit me just fine and accurate to the image
Very nice, like the photo but transparent and can not use bra with blouse because it comes out.
The fabric is transparent a little But is very nice
I really like But I asked me it is big one well that ask a size more small if will not upset that the shirt is short
cute vest, bra area isn't see through so covers the nips
super super cute and flattering. a little more cropped than expected
The item arrives fast and just look like the picture. The trimming part is not lined up well, I might need to iron it up to fix it. Otherwise, great summer item.
Order a size up from your normal American size
good quality, i love it so much, came quick and is very comfy
cute, fits well, sheer all around but covers your chest well
Material is good quality and item arrived earlier than expected with no defects. It's a little bit see through if a bra is worn underneath, but if you have a small chest like me, a bra isn't necessary
in love so cute <3
The topic in front is shorter than in the photo, but in general, corresponds to the beautiful✨
Top cool, I really liked it, for the chest there are pieces of fabric that do not shine through. Plus, as a representative of the third size, I can say that it is very convenient.