SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Nice fabric
Entrega rápida y excelente calidad de traje de baño
muy chulo
It's very nice. As seen in photos and good quality. He arrived earlier than stipulated. But the sizes are very small, I'm always S and I got very small about the whole bottom. But only that, the rest all very well!
He came super fast to my country.. Beautiful bikini a little small size.. But I recommend it
Delivery to Krasnoyarsk is less than two weeks. On the parameters 87-61-90 I ordered the size S, the melting is slightly tight and the front is too low. But I invented lyfhak! Melting should be worn backwards and then everything is OK)))) in general is happy, as in the picture
Really size "s" disappoint me, very small on top and trunks also is too small, store page even considering measures. Advise take into account as above and if you have boobs bigger photos, give up! Because this is not a model who has boobs right volume.
Well, it's good, but if you want to take it you need to take your size, if less it does not fit, it does not stretch, it's straight in the butt
Very satisfied
Хороший купальник. Немного торчат нитки. Товар прибыл в Украину за две недели. С продавцом не общалась. В целом всем довольна.
Delivery fast in 2 weeks. Quality is good. Unfortunately, the top slightly presses. But this is already I lost with the size. Thank you store.
fits very well looks nice on body
Everything is super, only the lower strap is bolshevata, will have to sew, in general good quality, I advise
Good
Swimsuit is good. But the size did not fit. I ordered the size L, I needed to take M. My parameters are 82-60-92. On the hips is still permissible, does not press, but it would be a little less. But the bodice is large in volume. But I plan to change a little and solve this issue.