SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Don't waste money. Looks cheap
S on OG 87, from 67 is a little big, but not critical. It stretches well.
All OK thanks
Good quality and super cool design. I arrive in 2 weeks :)
I loved it!
Quickly came, excellent top, though in the size of Xs sleeves are short for height 173, I advise you to order more
A cool topic, the only thing he does not hold the chest, does not give her shape. If your chest is 3-4 sizes, full and elastic, then the topic will look delightful
looks amazing will order again
The top is just beautiful
Fast arrived very cool parca
Arrived ahead of schedule, used City for shipping in Peruvian which was perfect because they are very fast in their deliveries, the quality is excellent and good wine packaging,'ll very soon more tidbits, I am very happy with this purchase!
Real cute and comfortable, there’s actually no boning like corsets do but I still like it anyway. Fast shipment as well!
Very cute and comply with the description, delivered in 1 week
Quite good furniture chest to not carry absolutely nothing of subject, because it is only a piece of cloth very thin. The mesh shoulder comes apart, not going stitched, I see very practical. Perfect size, other times the straps of the S hab been too long for me. Very fast shipping. Beautiful and comfortable :) very happy.
Very nice blouse
Size S small chest 86 cm. Sorry, top stylish
Shirt is thin and stretchy, perfect for wearing in the summer. The fit is true to size and exactly what i expected
For zadovolena All 99% ale Cape оця zverhu taka, Niby just обрізана ножицями
I loved it, is slim and can not be adjusted, But is nice
Lovely top отливное quality, sat perfectly! Very nice emphasizes the chest, but you 'd better buy lining, because it looks too oblegayusche…