SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T shirt high quality very, the scale is compatible with everything. Thanks to the store, it's really fast while less משבועיים
At our 56-58 size 5XL came up perfectly, the length closes the hips, free cut. the print is bright.
The parcel received safely and safely the goods corresponds to the declared quality of the goods good store is always in touch
Size and exact description
Очень красивая кофточка. Спасибо зв быструю доставку.
Delivery is long. The blouse is not bad, thin, I thought it would be denser, but generally like it. At our 52 ordered 3XL, normally.
Очень симпатичная, в Латвию пришло за две недели! На ОГ 112 брала 4xl и очень хорошо.
Thin synthekika. 4 XXXXL at 54 size freely not tight. The color corresponds to the photo. Not yet washed. No smell.
Excellent T-shirt!!! Great store!!! Recommend.
The shirt is good, but it’s tight on the arms
A nice light silky material for summer. Arrived on time, no issues with store. No communication required. Very happy with the shirt.
can I get my order thank you very much
Delivery fast, traceable. The blouse is soft, pleasant to the touch. The dimension table corresponds.
It came quickly, I have 109, it was possible to take a smaller size, but also so good. The knitwear is soft, pleasant to the touch. I liked it
It came quickly, the description corresponds, the color is bright, the seams are neat. Seller recommend
Blouse is exactly as in the description. I liked 2XL, because I imagined it on me. My parameters at the time of fitting: p.54, OG 108 _ OT 85 _ OB 108, height 170 cm. Pleasant to the body, although there are synthetics in the composition (35% cotton + 65% polyester). But this blouse is not in the heat to wear, and when it becomes cooler ..
Goods according to the description delivery fast mom satisfied
Identical to the description of the ad, I thought the material was good quality, but I was wrong for it's synthetic, it might be appropriate for summer.
Order from 21.06.21. Arrived on 5.07.21. Shirt-charm. Fabric is thin Lycra. Color exactly as in the photo The seams are even. Sewing shark. Only I was wrong with the size. Afraid of Chinese malomerok. So Mike goes to her girlfriend. And I will reorder for less, on L.
Thank you❤Delivery fast, mom was very pleased