We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color is not the same as in the photo, otherwise the purchase is happy.
Very soft and comfortable to wear. As in the picture
i got the apricot one and spilled some red slushie on it , the stain came out with just running water
Hoodie of excellent quality, fully corresponds to the description of quality and color. Recommend
It's for a gift and I hope you like hehe, order the bigger size if you want it to be wide
There is a feeling that when washing, it will sit down Very warm, beautiful, size m took, but it's like M and sits, if you want long sleeves + oversize, then take L
The sweatshirt is afigenic, but the delivery was delayed for 21 days)
The jacket is good, but the quality is not very
Ordered on August 28 came the order on September 14. I think so quickly. On the quality of me, it is natural, pleasant to the body and to the touch in principle. My height 163 reading reviews, ordered L too norms but it was possible and for a size-two more to order) and so also like. Please order
The jacket for its money is good. I took S on my Xs, sat down well, freely. I shoot the star for quality, because it seems to me that through a couple of washings it is cut with pellets. And so the design really liked.
looks good but i expected different material
It’s very comfortable and it’s accurate to the pictures. Go a size up if you want it to be a little oversized.
Excellent quality sewn everything is perfect. I recommend.
The material is absolutely wonderful it’s really soft and nice the color is great and the size is perfect,I definitely recommend this item.