Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s super cute and fits a little bit oversized but that’s what I was going for so in my opinion it’s great, the quality is also reallyyy nice BUYY ITT BUMSS
Beautiful jacket, pleasant to the body. Came on time, sent the next day, without any clues / spools. With the store did not communicate, I recommend!!
Came in 15 days. Packed as usual, everything is whole without defects. Looks like the photo, the quality is good.
This hoodie looked exactly like the picture. But if you really wanted it baggy get it a little bigger because it fit kinda of snug.
The jacket is insanely cool, soft, comfortable, due to my stupidity, I ordered the wrong color I wanted, but the store helped me with my problem, thank you very much ❤️
Wonderful. I super love it. He recommended it good store, arrived pretty soon. Recommended.
Very nice hoodie, I like it a lot. I really love this hoodie and recommend it
It's very cute, and the fabric is cotton, it's quite warm. Good Quality. I recommend it.
Perfect, thank you.
This is such a cute jacket i love it and the size is just how i want it not too big and not too small.
imbaaaa! 158 s came up! if you want oversized, take one size up:3
Very good, arrived fast shipping was tracked. Looks and feels nice! Size is perfect thank you <3
it’s so amazing and comfy
really liked the zip! I ordered m, everything came up. quite warm, looks nice
The order arrived quickly and well wrapped, the hoodie is of excellent quality, I recommend continuing to buy
Very comfortable and soft I highly recommend it, it is the same as the one in the photo
Everything is super!!!
very pretty, this is one of my favorite jackets..
i literally wear this all the time no that ive gotten it, the quality is good, its comfy and its came quickly, took about 2 weeks
A good sweatshirt on Fleece, the color is the same as in the picture. I did not communicate with the store. The goods came in time
gooodd!!! it’s definitely warm and such and the material is good, it turned out the oversize as wanted With the store did not communicate
Looks EXACTLY like picture! amazing fabric, super comfy, and so cute too!
The quality is actually really good and it’s definitely embroidered. The material inside is really soft, logical for the satisfied price