We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is amazing, looks 20 K, not less
Very nice raincoat. The size of the oversize) despite the fact that s. On growth 170 and parameters 87/65/98 sits as in the store's photo. The sleeve is long.
I ordered M-huge simply. So take a smaller size
What kind of inscription is a pen. A looks super
Cloak Super! I liked it very much. The skin is soft. Size S for Rus 44 size is a little loose. Thank you to the store and the delivery was not too long. Recommend
The goods were brought quickly enough, although I usually wait oooochen long. I am very pleased with them. The cloak is a bomb. Quality is super. Order, you will not regret). My height is 160 cm, took "s" 122 cm in length, because a lot of who wrote: "size" looks too cumbersome "and I did not want to lose the size it The smell is present, but bearable. Mint, but this is not a problem, although ironed for 30 minutes (. No thread. Cloak for the autumn is the most, but if you put a windbreaker or sweater under it, it's warm enough. Such a cloak is very difficult to find for such a price, and even so that it fits and the quality does not hesitate. I'm now like Kiana Reeves from The Matrix, hahahahha. Thank you very much for the goods)
Very good quality, beautiful, I liked it
The quality is super, it's not cold in it, on its S-M took the size M as an oversize, like norms, like a bulky, very like, looks like like like delivery to Almaty in 4 weeks, the store quickly sent the order, the smell is, hung, weathered. I think I'll pat it. Spring and autumn)
Chic cloak. Yes, there was a smell, but quickly weathered. On the growth of 176 I would like a little more length, but this is already picky. took L to achieve oversize, at 88-70-96 and did not lose. Sleeves are long, you can turn as you like. In general, very stylish. waiting for spring to quickly wear it
The cloak is very well sewn, looks nice. The only thing you can see is that it's artificial leather, a little thin. But their money costs 100%
There is a smell, crumpled. But it's all right. Oversize even at size S (height 160, weight 46)
The trench is incredible, on height 170 took S-sits an oversize. The quality is excellent, all as in the photo. The parcel came in 3 weeks
Excellent raincoat, the skin does not have a cheap shine. But I would like to have sleeves.
Very cool trench coat. Thank you!
Great cloak! On height 170 size m just below the knee.
The product is really beautiful and the quality at the rendezvous, I really recommend it! It is very nice worn and is identical to the photos/ descriptions, good value for money, shipping and fast received
The coat is beautiful, height 1,50, on me an oversize. Very good that I did not take m!
The product came very quickly. it looks chic, but the oversize is so oversize))) if you are small in height, then do not even think about taking M drown, but, but
Took monthly reach but beautiful and comfortable
Klass
Cool!) I really liked it) will steam and will be chic)
The jacket is just amazing! However, through chur it turned out to be painful and insulting that with the size lost (((I usually take an oversize for several sizes, but here the cloak was too big!) And I don't know what to do with it .. It's pointless to return, you have to suture .. And so the delivery came on time and I'm happy with the store and the goods
Seams stitched perfectly threads do not stick out
Very very handsome
Nice raincoat. Took L for 44 R, it was possible and M