SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super cute and comfortable!!
Super fast delivery to Orenburg 15 days. Top is also cool. Advise.
On quality is excellent but on skinny exactly it will be excellent for me little
The shirt looks awesome, it would be slightly larger. So next time I order it one size bigger. LG
It came quickly, in three weeks in the Moscow region, the quality is good, the color is exactly the same as in the picture
Synthetics, but very pleasant to the body. Color matches. Quality is good. Strings stick out, but easily removed. I'm happy. For such a cost-just gorgeous.
Very magenky, pleasant material. Lining some kind of not pts, but I think that you can iron off and the norms will be
Recommended. Top quality price משתלם. Top quality top quality stretchy fit all sizes.
Soft and pleasant to the skin of the body, but it turned out to be too big in the chest, but not much
Convenient. Very nice fabric
very cute and fits perfectly,, i prefer it without the padding it comes with ,, i’m 5’6 and around 145lbs for reference
T-shirt made of pleasant material, but in the heat can be uncomfortable
Pleasant texture is molded to the body
It's OK in colored stars as stock buy ve
The quality is super, the basic thing in the wardrobe, the color is very gentle, at 94-76-96 perfectly suited, adapts to the figure. There are feeders for cups from the inside, you can take them out.
The quality corresponds to the cost, for 218r it's stupid to expect more) the fabric is dense enough, synthetics, tried on 30 degrees of heat and all settled. So only for cool weather. The shirt itself is long and the straps seemed to me too long, as if the chest is not where it should be)) the cups are certainly also uncomfortable, but if you have a narrow chest
The straps are kinda long, and it doesnt have much support
Cool top, stretches very well, does not shine through. Cups can be removed, for a large breast they are not suitable. For the summer is perfect, at the waist sits very beautifully.
Did not like the inserts, they are even on a small chest uncomfortable, so they got them, and so everything is OK
Beautiful! Fast delivery, the quality is great! It is soft, fluid and elastic, the padding is removable, I love them! I highly recommend the store✨
T-shirt on the style is not bad, but the quality of the fabric is terrible, the blue of the Ka, which leaves puffs from the slightest touch, I do not recommend
Arrived in less than a month to the US, well packed and as described. I bought two and love both. In pics i took the bra insert out of the tan tank and left the bra insert in the peach tank top. I will wear these without the insert. Real soft and comfortable and perfect length. Will buy more. I recommend these shirts and vendor for best price.
For a very long time I went, even afraid that she was lost. However, the T-shirt is fire-pleasant to the body and there is a bodice.