SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool swimsuit. I liked it that there are 3 products in the kit. I was talking to the store. Took XL on the hips 102 sat perfectly. But unfortunately the top is too big. Swimsuit Super recommend. # Mutual subscription # Subscription mutual
Not exactly what I ordered. The top is not the same melting, too.
great
Great quality, and very beautiful, like the picture. Received in 17 days.
The swimsuit is cheerful, youthful, beautiful and elegant. It has quality and looks great.
Excellent swimsuit, I liked everything
Shorts are very maalenkie, swimming trunks are good, you can adjust. Lifak is very strange-on the chest, the KTR in the center grows))) I'll put the shorts down to breed the cups and close what falls out))))
Quite liked biquine, but not short match the size of other pieces, sank.
Loved. Shorts tight. Bikini size was good in me the "S" but usually wear s top and bottom m and was pleased because well dressed. Arrived in 2 weeks to Brazil. Thank you.
beautiful
Corresponds to the picture, size grid and color scheme.
Good swimsuit, excellent quality. My size M, ordered L. fit in size, only shorts a little bit small. I recommend the store. The parcel arrived quickly.
I have ordered 4 swimsuits from this Seller, My lady loves the different colour 3 piece bikini. Highly recommend this shop. Delivery takes between 4 to 5 weeks.
Great!!!!
Description corresponds to the delivery of three weeks to the store Thank you very much.
Dazzling! It's very fast Only שהחזייה small! Not like everyone else is כתבו here... Went by table sizes ולהיקף chest 93cm חזיה XL small...
Super HAPPY, arrived very quickly very nice. On the other hand the shorts tight a little. The rest at the top.
The bikini is of good quality and the color is according to that of the photos. Despite that, the size of the short is smaller and is not baggy.
Beautiful bikini, top and shorts are small, but are beautiful.
Swimsuit is excellent. A small problem with the size: On the rossisi size 40-42 top and melting sat perfectly, and shorts are small.
Came in 10 days! The bodice is chic, but the shorts are small and this is offensive
Nickel
Everything is fine, quickly, I recommend the store
Very nice though the shorts dresses small compared to the costume
Swimsuit is beautiful, bright, the star was removed for a non-matching strip on shorts, I will wear alloys,