SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Very beautiful comfortable good quality
Super-Duper sneaker Quality is excellent, smell, but will erode the smell Size 40 took 41 size, fit perfectly
as pictured and comfortable. no communication with store.
Excellent--comfortable and stylish. Table match, store recommend.
The slides are cute and comfortable
Cool, select one size larger
Sneaker soft, very strong smell. Our 38 ordered 39, all fit in size. Not very much quality mesh there are places where it for some reason White, it does not look nice!!!! Remove Not could maybe have to tear the net. Quickly came days 18-20
Fast shipping 12 days. The photo. Did not communicate with. Read a lot of reviews and decided to follow women, the foot 25,5 took 42R and fit perfectly, the size they are not need to take more!!!!
Cool, buy a 2 size bigger, the 37 took 39-отлично, foot not squish
Lightning-fast delivery in Moscow region. Sandaliki wonderful! Recommend to buy. Thanks to the store.
Perfect! I ordered 42 at first and it was a bit too small. Got the 43 instead and it’s much more comfortable. Size 43 fits closest to a US 9 1/2 for reference.
Very comfortable and weightless! Size according to the table 41R-25,8 cm
They are wonderful. Buy black. The foot 24 cm took 39 size. Long thought between 38 and 39, but decided to 39. What I done)
Just like the picture. I love them
Excellent slippers in the summer for home! The size fits accordingly the size that you wear. Very happy. Thank you!
just like picture...comfortable...they fit really good...great communication with store
Thank you very much to the store for the fast delivery. Everything corresponds, except for the size. I ordered the 40th size, on my 38.and so everything is well stitched, neat, comfortable. Seller recommend
Also to super photo to go out summer
super nice.
Good slaps, on your foot 24 cm, the store advised 38 size, only, I would add a half a centimeter, because the mesh does not allow for a deep finger start. finger Quality is good.
The order arrived very quickly with combined delivery. Everything fits the description, I am very happy with the slippers. I highly recommend this store.
Great slaps. At the foot of 26,5 took 42 size. Excellent sat down
Go size in size, if you wear 40, then order 40, and not more, as they write in the reviews, read and ordered 41, it would not be critical, but it would very soft, not weighty, I recommend
I will get more very comfortable I get a lot of compliments
Super cute! Exactly as described. Only downfall is they run small and are very narrow. Ordered a 42 and they fit like 40. I have wide feet and I’m flat footed so it wasn’t the best choice but I’ll wear them a few times lol