SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the OG-ot-OB 93-70-89 size M sat well, although freely. Stock have. But the shipment was made in a trip 10 km from the house, almost outside the city!
замечательная вещь. жена очень довольна!
A good swimsuit, at 82-64-90 sat well.
Swimsuit is very beautiful, as in the picture behind the fastener is not, but for me it's not critical
Cool in quality swimsuit, but the color of army green, of course, much more suitable for tanned skin color-on white looks really like army underwear. The material is not particularly broken (I thought it would be a little more olive color), but this is already my personal miscalculation, of course. The sizes correspond to real, on their s took also s. In general, I highly recommend both the goods and the store! Delivery operative, packing worthy.
Everything came, fine, thank you very much.
How pleased I am with this swimsuit! For the second time I order from this store, and the second time the quality is at altitude! Came in a zip bag with a branded card. Sewed perfectly-nothing to complain about, all tags-labels are available. Cloth is dense double, in the bodice there are cups (but not pushap), straps are adjustable. The only moment at which it is worth paying attention is that the bodice without a fastener is made in the form of a top, so be careful with the choice of size. At me under the breast 77 cm, the top approached me perfectly, the bottom on the hips 91 cm also sat well, nothing where it does not squeeze and does not hang. In general, everything is great, buy here and you will not be mistaken!
Excellent swimsuit, super quality!!! I buy not the first time and different models from this store, all excellent, the fabric is dense, bright and beautiful. To the seller of prosperity!!!! Definitely recommend!!!!
Good, corresponds to the parameters.
The quality of the swimsuit is excellent. I take not the first time. At OG 113, OB 122-size approached.
Купальник отличный! Идёт размер в размер, сел хорошо, швы просторечны хорошо. Цвет потрясающий! Очень понравился, спасибо!
Заказываю у данного продавца уже не первый купальник, очень довольна!
Все отлично
Fits true to size, super cute!! great quality for the price arrived real quick as well
Get such a cool swimsuit!!! I in my life did not expect this from alishka. the fabric is top!!!
The order came very quickly in Grodno, it was not passed and 2 weeks. Swimsuit really liked, sewn perfectly, threads do not stick out anywhere. Ordered s, sat perfectly, on a small chest perfectly, my parameters 75-65-92, height 175 cm. The case when reality exceeded all expectations!!! Super!!!
According to the size of OG 88, OB 95 came m size. Satisfied
Excellent swimsuit, super quality. On my parameters 85-67-89 sat perfectly, nowhere presses and nothing falls out)
Swimsuit for the night reviews the description. Duge is pre-war. Garna yakust. Recommend USIM
Swimsuit came in a zippack. At 46-48 took L, all the village is good. I did not communicate with the store. Sent fast. Very convenient
Quality is good. Melting approached, but the bodice is small (((. It is a pity that you can not order the top and bottom separately, different sizes
Excellent quality, I recommend. This is the third swimsuit from this store. But this time the delivery was very long, 26 days from the day of the order, I already thought that I would leave on vacation without a new swimsuit.
Good quality, sits well
On the parameters 89 73 95 size s sat perfectly, excellent swimsuit
I order swimsuits, slates, summer dress-only in this store. Swimsuits and not only always impeccable! Thank you. Size XL good fit on RUS. 50 52