SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Fast shipping, good quality and accurate sizing. It's very nice.
Very cool quality. The color on my photo is more passed a real shade
Best swimsuit. Quality top. color did not burn out in the sun. sincerely I advise. Size grid is the same
Купальник шикарный! Эластичная ткань, посадка, крой - все просто супер. Берите свой обычный размер. Цвет интересный - темно-терракотово-оранжевый, или тёплый красный, кому важно.
На параметры 108-90-108 размер подошёл отлично. Ещё даже есть запас))) качество отличное
Swimsuit super. Very satisfied
I liked the model very much. The material is pleasant to the body, looks good. The seams are also processed perfectly. The top sat beautifully on the chest. The straps can be tightened, but there is no fastener on the back. If over time increases, you have to suture. Melting were a bit too big. In Russian size 44 took L, was afraid that it will be small. And I needed m.
good
On ob95, og90 villages are ideal
The quality is perfect, the material is dense, it sits like a glove, not small, at 94-70-96 the size of S sat perfectly, the packing and the tags are are are I will take more
This store just has the best swimwear. That feeling when it really exceeds all expectations! Bright, juicy and most importantly expensive in quality. And most importantly that they can be cool to combine with each other
Everything is fine, this is the second swimsuit from this store, fast delivery, I advise
Same as the picture take your normal size
I order a second time! Swimsuit gun!! On the hips 116 cm sat Super
Good quality, came quickly. Size fits. Recommend
Panties are certainly bigger than bust. Took XL on ob-108 and og-105 In general, it sits not bad, but the bust would be more reliable.
Panties are ideal, the top is small and flattened the big chest! Suitable only for those who have standing or small and neat) the quality is excellent)
идеальное качество, на парметры 94/ 70/103 подошел размер L
Very fast delivery, perfect swimsuit. On a small chest is what you need. Thank you! Recommend!
Goods quality, sits perfectly on the figure. Recommend!
I order not the first time. Excellent quality and fast delivery. Thanks store
good quality! and very comfort. a
Super fast shipping. The quality is very good. Trngo size 36-38 European and the M is perfect.
Swimsuit took M, ideally approached the sizes-I take the top 80b, the bottom M-L (98 cm somewhere). Fast shipping.
Swimsuit is just a class, even for such funny money. A little there is discomfort in the area of the seams, but I think to wash with air conditioning will be softer. Size M sat perfectly. I will take more of this company.