SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great bikini, such a good quality and color! wow very impressive. ordered L I'm 76 kg and 172 cm height, hips approx. 105cm, breasts approx. 90cm. fits perfect
Very fast delivery, excellent quality
Matching Color, good quality fabric. It has inner lining but the same color as the outer part
Swimsuit is very cool, the quality is at altitude, already walked it to the sea, very satisfied, the swimsuit is comfortable, now beloved! I wear the size s... Took Size S
Very fast delivery, swimsuit of very good quality, I highly recommend
Thanks to the review in which they wrote that on 48R took L and specified about the size of the chest 85C. Really everything is very convenient, nothing falls out. On smaller sizes you need to take M. Ob-102 panties are even too big, but the pregnant abdomen does not stretch anywhere, on a wide back and chest 3 of its size is ideal
I liked the swimsuit. Sat down well! Recommend to buy
Swimsuit cool, like everyone from this store. Arrived in two weeks in Tomsk region in Postamat.
Excellent swimsuit all as in the description, quality at the highest level. My parameters are 84*65*92 sat perfectly. The only thing I did not take into account is that it is for a beautiful tanning, but not more, for a very long time the fabric dries.
отличный купальник, впервые довольна заказом купальника через интернет. пришла посылка на новую почту. размер s на параметры 87 грудь, 71 талия, 91 бедра сидит не в обтяжку, но это в самый раз как раз
GPS yes >_< per root
Swimsuit of very good quality, thin insert in the cups. Came to Kharkiv for 2 weeks. On the parameters 96-70-106 the size of L is too big, it was boldly possible to take M, I was afraid that it will be transferred. Swimsuit is complete.
Fits great! Fast shipping, quality swimsuit. Love it.
Swimsuit is excellent. At 85-70-96, size S-everything came up. First ordered, then read reviews, thought that I was wrong with the size and cost to take M. But everything turned out to be super, M would be great.
Great swimsuit! Quality fire! Delivery 3 weeks
Swimsuit Super! Was packed in a zip bag, came from the moment of order within 3 weeks. Quality at altitude! Sewn neatly, the material and lining are perfect! I will definitely order more in this store!
The parcel came in two weeks. Track tracked. Swimsuit is cool. The size approached. Height/weight: 170/47. Very satisfied with the order.
Very good swimsuit. I'll order more. I came in a week. At 90-74-100, the size L approached idially. Very comfortable to walk in it.
I took on the size grid, under the breast freely, I would have to kill, if I took a smaller size, the cups would be quite small. On 70for 75 E, took L Panties perfectly sat down OG 93/76 From 78 0b113
Great swimsuit.
Very fast delivery, 14 days to Kiev. It came in a zip bag, with tags, the quality is good, smooth stitches, everything is neatly made and sewn. I wear the size M, I ordered a swimsuit M, the size is in size, nowhere presses, dense fabric.
This company has perfect swimsuits. At its 48 sat perfectly. Who has a slightly smaller size take m. These are not small swimsuits. The top approached 85 C
Swimsuit came earlier, delivery is less than two weeks. Swimsuit well sewn, in size also all approached, took M.
Супер. Качество бомба!!! м на 44 размер. Спасибо продавцу
Superb arrives in 1 week splendid color