SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent swimsuit, excellent quality of material and seams. Size M on the Russian 44-46.
At 42 is excellent
Excellent swimsuit, very beautiful color and texture of the fabric, when buying was indicative on the store's dimensional grid, the mesh is accurate, the bodice without fastening, the straps are adjustable
At OG 84 and OB 92 ordered s sat perfectly. Quality is good. Photo tone changes, in fact closer to brick color.
Very cool quality swimsuit, much better than in the masmarket, at 93-70-96 came m perfectly.
good quality, fast delivery. thank you!
just perfect! really comfortable! exactly like pictures. I will buy more colors A+++
Height 160, the chest is small, almost no, I wear the size XXS, for the first time something sat perfectly! Does not stretch after bills, does not fly on the slides, I will buy other colors while there is available. Thank you! The blue color looks very nice.
The size approached, the quality is good. Came quickly) did not communicate with the store
Excellent quality! Nothing is inferior to Oysho or Cos! Perfect landing! Delivered quickly!
Quality swimsuit, size matches. Delivered fast
perfect
Beautiful, super recommended!!! Excellent store
Very quickly came the goods, an excellent swimsuit size corresponds, the color is cool.
Swimsuit is very beautiful, sewn qualitatively, fully duplicated by lining. The fabric is dense, it will not be enlightened for sure. Unfortunately, I was wrong about the size. Since I do not like when the melting is stuck, I ordered M for parameters 84-62-92. Melting sat comfortably, and the top is very large. If anyone needs, write, I'll give for half the price) Vic.vka.k@gmail.com S
Swimsuit is just gorgeous! The quality of tailoring is excellent! I did not think that this quality can be found on AliExpress! Very satisfied! The order came in 13 days in Tyumen (Russia). Seams are all even, threads do not stick out) birochki, labels, the composition is indicated-everything is there! On the girth of the chest 86, under the chest 78, hips 89 ordered size s. Sat perfectly) if you stretch the maximum bodice, then the width of 43 cm is obtained. When measuring more in the chest, I advise you to order the size m. As a result, panties sit perfectly, the bodice is good, but a little freer. It would be more comfortable. In the bodice of the cups, they are removable. Lining is black.
Размерная сетка совпадает, качество хорошее
Качество купальника хорошее, нитки не торчат. смотрится хорошо. Доставка быстрая. Покупкой довольна, рекомендую.
Отличный купальник. Цвет и размер соответствуют. Качество на высоте.
Very good quality, the fabric is soft, pleasant. On the chest 93 top sat well, but the melting on the hips 99 cm is not small, not critical, but I do not like so. Therefore, I will reorder for a larger size. Very cool, I recommend.
Delight!!! Swimsuit very cool soft comfortable sat perfectly
хороший, как на фото, цвет красивый, трусики со средней посадкой, доставка быстрая
The order came very quickly. Quality at altitude, the size matches, ordered another swimsuit in this store, I like the assortment and quality and speed of delivery
The size corresponds to the description, the delivery is fast.
Swimsuit lovely! Smoothly sewn, lines are even, dense fabric with a lining. In size-took M on og 96 (r. 46-48), volume 80A. The width of the chest just approached me. Nothing falls out and does not overdo it. Melting on about 100 also sat down as needed. I'm happy with both quality and model. Delivery of 10 days to Moscow in Postamat.