SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent swimsuit and store, I recommend
Beautiful!!! and very good quality. I'll order some more.
Very nice excellent nice +++++ +
The weavers of dugget are dense, smoking on 4, the act of the shvi is uneven, on the rosemir 89. 76. 102. L trishki great, it is possible to rock the valley, the top of it was cut, in the photo it can be seen, the minus in it is very sharp. Zagalom is pre-war.
Swimsuit is good enough quality.
Very beautiful and received very quickly
This one is exactly as showed and described.
Excellent
Very good quality. Right size.
As you can see in the photos I am very happy with the purchase
Everything is super! The goods are pre-war. Shvidka delivery!
A beautiful swimsuit, a little small, at 46-48 took M, the melting is not bad, but the bodice is too small. In the drill, the OBL came very quickly. thank you
Swimsuit excellent sewn perfectly took on 44 size
Hi przedmot zamówiłam wearing day 03.07 a dostarczono me it 23.07. Workmanship cool image no smell no protruding strands mężowi very like to Barabara not have zabardzo odciągać panty general I am satisfied with this purchase. Recommend this stand.
He cogido la talla L, uso una 36/38 y me Justita pero bien. Es precioso
This set looks like the picture but the top runs big and the bottoms small. Other than that - cute set
Отличный купальни. Такой же яркий, как на фото. Размер М отлично сел на мой 44 рос. Быстрая доставка. рекомендую!
Excellent. I love it. Thank you store
Perfect fit for 98-80-98. Very beautiful, did well.
Delivered to Moscow quickly. The quality of the swimsuit is good. I'm happy!
Top is really very small
Swimsuit is good, bright, sewn normally. It's OK.
Lindo!! confortável. veste muito bem
Excellent quality, size S, top on very small chest
Beautiful quality swimsuit