SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Beautiful. But very synthetic. It's crispy in the hands. And it is treated mercilantly. Even after washing. Straight synthetic
Warm and soft sweater. Huge throat, you can wrap 3 times. The mating is loose, stretches in all directions. It is executed well, the length is excellent. My parameters are written in the photo. I'm wearing everything with AliExpress. More reviews in my insts @ ali_plus_size only plus size and large size shoes
До Самары за 10 дней. Оверсайз. Соответствует описанию. Есть небольшой запах, но стиркой, думаю, этот вопрос решается.
Sweater oversize for height 163 and parameters 90-70-100 sits well. Synthetics are a little prickly.
Sweater cool for this money! Very well keeps the shape, but a little short sleeves for my height 170, but it does not look vulgar! On the sunlight, the shine is really there! The smell is minimal! Comfortable to the body, a beautiful comfortable gate, cool length and size very approached my 52-54, I'm happy even with some comments! In the autumn I bought a vest in H & M, much more expensive, so it already fell into the pellets! The composition of this sweater is not bad-50/viscose should keep the shape! The color is also very beautiful and corresponds to the claimed! Initially I wanted to order in pink, but because of negative reviews I was afraid! If there is an action from the store, I will definitely order another bright one! Delivery is short-lived, packed well, I recommend to buy!!!
Oh, what a charm, for a long time I thought to take not to take, because the reviews are ambiguous)) did not in vain buy, synthetics of course, but not nasty, on recommend to buy
Cool, but has a smell, I hope to weathered
On Ross. size 50-52 sat oversize. A good, warm sweater. Not prickly. OooOOOooo huge gate Delivery to St. Petersburg 20 days.
Good sweater, but the fabric is not natural, maybe have wool
An excellent sweater, that's only the fabric smells very much, after washing, the smell still remained, but it's not so edible. Hope will weathered
Oversized sweater. Comfortable enough. Roll whatever you want. I liked it. My height is 160, I ordered the smallest size. The only negative is very much electrified. We'll have to buy an antistatic.
Pleasant to the touch, the neck is huge, but cozy
Nice sweater. Description corresponds. On me the size of M. Usually I wear things of size 42-46, height 166. If anyone is interested in selling cheaper than the store. I like the color simply. Moscow. Wats up 89165473107. Sending at your expense and any region or meeting by the Metro.
Тёплый, цвет шикарный. Быстро пришла доставка , я довольна. Не колючий !
Свитер на рост 156, худую девушку - очень оверсайз. Но стильно. Ткань искусственное что-то, посмотрим как поведёт себя после стирки.
На рост 162 и параметры 85-70-95 свитер огромный. Надо будет думать, куда и как его вписать. Вещь точно не базовая.
I really liked the sweater, I'll order another one only in black.
Beautiful sweater, warm. I liked the color and the gate. The composition of course, it is a pity that golimai synthetics. I made a mistake making a sweater in a drying machine-sat down.
Ambiguous opinion about the sweater. I would have seen it live, probably did not buy it. But with trousers looks good, warm, not pricked
Pleasant sweater, very soft and not heavy, very slightly pricked. Strongly oversize even on ot95 and OG108, but the height of 175 cm size M is excellent on the sleeves. The photo unfortunately does not reflect the real color.
Soft and warm, even would say hot. In the autumn it is still early to wear. In winter, the most it;) did not communicate with the store. Quality is satisfied. The color is good, the gray sweater does not have shiny threads in the fabric like other colors (saw in reviews from other buyers) for a long time could not adjust to such a high high collar after 20 minutes presented as it is better to wear (in the photo this is not this option)
My height is 169, size 46 came up size m. Color as in the photo, the camera does not transmit the purity of the color. Near the collar, two rows are less dense and this gives the impression that there are holes, but this is uncritical. The material of the sweater is harsh. Threads "creak". Wide. High collar. The mating is even, without puffs.
The sweater is a little crispy, but in general you can wear, maybe after washing will leave, on the Russian 44 sat oversize, I just needed it, I quickly came to kam.
A good sweater, an elongated oversize. I washed it, it's fine, I did not lose shape. There are small inserts of some other material, so it's not purely this color, but for me it's not critical. Wore several times, pellets did not form. Very warm. High gate, you can bend it 10 times if desired probably) I really liked it! I put 5 out of 5. the delivery is fast enough, it came in about 2-3 weeks!
The size of 48 is very oversize, for an amateur. But very soft and comfortable jacket. With sleeves with an increase of 172 here directly back to back .....