SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The suit is great! Warm, I like it! Recommend!
The suit liked, only the top is bigger, on the size S, the sleeves in the shoulders and on the hands in the accordion, more than. But for me it's not critical, I'll pick up another top
Nice suit. Very good quality
The suit corresponds to the description, there is no marriage
The suit is very good, dense, warm.
Everything is smoothly sewn. Very good quality! Color as in the photo! Thank you, very satisfied! With the store did not communicate
Identical image fabric excellent pattern very cute
Good, quality suit. Sewn neatly. The jacket is not oversize-tight. Well stretches. Ideal for 44-48 size
Cool suit, the wife is very pleased. The color is very rich and juicy. Polyester with a squeegee, looks expensive.
I do not share delighted reviews, quite myself a medium suit. For such a price too thin fabric.
The costume is beautiful. At 42 the size of the sweater is larger, but we pretend that it is intended) the skirt on the figure, the color is excellent, the fabric is dense, pleasant to the touch.
On the parameters of growth 171, chest 89, waist 68, hips 94 village well.
The color is not very successful-dirty gray, as if washed, otherwise like norms.
Lovely and good quality suit. Looks elegant. Everything is super. The store very quickly sent and delivery instant. Thanks seller
A set of very good quality, but you need to take 2 sizes more.
Cool suit, on my size s the jacket is a little loose, when you bend it looks nice!
The suit is just flying away, the quality is good recommend, carefully see the size table, very pleasant to the body. The store recommends, the product came a week earlier than the declared. Very satisfied, thank you
The store is trustworthy.Thank you!
On the size 100/80/100 went. Slim, the shortcomings of the figure, oddly enough), does not emphasize
I'm delighted. Expected the worst. Very nice to the body, looks gentle and expensive. Autumn-Winter is the most. Recommend. My height 170 weight 65
Very pleasant to the body, the size approached, on its parameters 92/78/98 height 171 took L-sat perfectly. Thank you to the store for the quality goods and fast delivery
Great suit! The only thing, you need seamless underwear for it)
The suit is beautiful, the fabric is pleasant, the color is the same. I can not wait to get cold to wear this charm☺By the way, the goods are delivered very quickly, in 2-3 weeks somewhere.
Well, I liked it, not very tight, let us see what happens when wear it.
Nice costume. On height 175, the skirt closes the knees. 88-69-96 a little with a margin