SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Thank you, good dress, it came quickly, beautiful fabric, size in size. The only negative-wide sides above the waist, you can sew.
The dress is super, very nice fabric, dressed as soon as I received, did not Pat, I'll pat I think it will be cool at all!
my daughter love this dress ,thankyou soo much
The dress came in 34 days. Very pleasant to the body, the fabric is like a staple. On the Russian size 48 and height 158 took the size L came up. Everything corresponds to the description. The coloring is very beautiful. Thank you store.
perfect for summer
Well, such as a robe) on the model of course it looks better. Fabric is cool, in the heat of a nice thing. Crumpled. Grieving the presence of several holes, I noticed later when I stroked. It came by the way quickly
The dress is delightful, the black color is the most, the rest will look simple. The fabric is good, viscose and cotton, but not very visible on black. One but. For girls with a size 48 will go XL but if you have a bust of 4 + and a waist larger than 80 cm will be diverged buttons and davolno strongly! When washing 60 degrees, the dress did not sit down!
The dress was sent the same day, went 4 weeks. Light, the size of the villages is excellent. Very like
Classy dress, size 44, larger, the fabric is pleasant to the body, not bare synthetics
The dress ordered 6.06 received 5.07, the dress is excellent, the fabric is staple, soft pleasant to the body, the color as in the store's photo is nice blue with white flowers Flowers Flowers Flowers only on the belt is not unfastened, it sits well, on its parameters og 102, OT 74, OB 100, I took the size XL village perfectly, not back to back as I wanted, I already took this quality of the dress in the sock perfectly does not shed, not village, so take a bold. Dress from ironing and supplement with a photo on myself.
On height 175 took the size of S, chic on me Village. Inside the seams are of course cheap, but in general nothing
The dress is cool! Pleasant fabric, looks like viscose. Sits perfectly. Light, black underwear shines a little. My parameters are 93/73/93 height 161, size L is perfect. It looks better if you tie in front. I'll order more in red. Delivery to Moscow 18 days, but failed sdek, received after 2 months, the parcel was lying at the point of issue, SMS was not sent.
Dress size. At its L-XL came up perfectly. Only because of the rubber band of the wide thigh look very large and the top also looks larger
I bought my wife. Height 160 weight 55 chest 95 hip 102 belt 82. M The village is good, for an amateur in size if less freely then it was possible to take S, and if slightly more freely then m just right. Wife M is normal not small and not great. The dress is light and gentle to the body from the words of the spouse. Seller recommend.
Looks like the pic. Very soft and moved well. True to size. I got a M and it fits and flows like the pic. 5'4 / 137 pounds
It was possible to take a smaller size, but not critical (height 170, Weight 62) Sewn neatly, almost does not crumple, the fabric is very pleasant to the body, does not shine through, does not stick. Delivered in time
27 days have come. Track tracked. Surprised that it came in 1 package in, black dress. Without packing. The seams are even. Threads stick out a little. Length 119, width 48 cm. The store recommended M, I took L. Cloth spatula. You can tie up ahead, Merced. How much will it go to. The size approached. Not in the guise. Resembles a robe than that. I'll get used to it. Fashion. For such a price of norms. The material can sit down.
Very nice dress not disappointed fabrics nice to wear I took a size L for a 46
The parcel arrived in 3 weeks to Israel. The material is excellent, pleasant to the touch, some where there are threads, but not critical. Light, for the summer is just a chic option. with the store did not contact, came to the General Assembly parcel. Thanks, I recommend!
Dress, staple, perfectly suited for og 102 cm and about 111 cm. Light, weightless, I recommend it to everyone!!!!!
Good summer dress. Very light and pleasant to the body. Fabric is natural. My parameters are og87, ot-72, ob-96. Sits perfectly, freely
The summer. Easy and convenient. With the growth of 167 to The parameters of 105/96/109 size XL. Back elastic, front sewn belt. Available in black, but there are green leaves.
Super comfortable. I love it.
Nice dress, just like the picture. I liked it. Size M fit perfectly. Delivery about one month.
Beautiful!