SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent design excellent quality fast shipping to Mexico from November 26 to December 16.
Super! The quality is excellent, the landing is perfect. Fabric with Pearl overflow. On the volume of the chest 94 cm, waist 74 cm, hips 102 cm, size L is ideal.
Looks very good.
To my chest (104 cm), the top is a little small. But it is beautiful.
Absolutely amazing quality is incredible
LOVED IT! it's beautiful and high quality material, plus it arrives super fast in Portugal. I'll be ordering more!!!
The bust on the chest is 75 V small, the cups eat cover. Panties on the OT/OB 74/105 came kakraz. In principle, you could take a larger size. The quality is super, the store Thank you very much.
Super quality, swimsuit just fire. Excellent sat at 92-67-93, I highly recommend to buy. Color light blue with light shine
Perfect real no ציפיתי store good מממממממש color אמאלהההההההההה ההה
It looks just like the pic, it’s double lined and the material it very thic, nice and the satin finish is beautiful. The ruching is also done well WOULD BUY IT 100%
Chic swimsuit! Quality bomb, the second already order in delight! I recommend definitely... With coupon went out at 600 p.
Perfect thank you :)
Great material, fit well.
Excellent!!! I love it! Thank you
מוווווושלםםםם for my girlfriend has such מבננות and it really stamp it הדבררררר הזייה תקנו שווההההההה מממש
Beautiful took s
Look dazzling not checked long and fast shipping
The quality is amazing
Very nice. Thank you to the store for the fast delivery. 2,5 weeks to Minsk
Simple ואווווו equal equal worth And it's the garment s e 3 I invite and I אזמין long
Arrive just as the picture. Fabric very quality. The little small then order size larger.
EXTREMELY ACCURATE FITS PERFECT
As in the description
I measure Xs ברגיל. Buttocks very small stepped in walking so שלמעשה it almost thong. Chest I C and it's borderline because it's really small. Maybe עדיף take large scale and fix bottom with stitching