SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm usually size s but I asked for m and I look good.
The goods are pre-war
Japan s 154 cm good!
Perfect
Arrival within three weeks, fabric top quality lovely color bright as original
Nice quality, very beveled on the back. Very good size.
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Chic swimsuit, super quality. Delivery fast!!! I'm delighted!!
Really really loved חרישות!!!!! Stand wear on time!!!! Recommend for everyone to buy
Swimsuit beautiful good quality arrived within 2 weeks faster relative thanks to the store
Купальник супер , сидит идеально!только бы подкладку ещё с внутренней части бедра вшили , чтобы гениталии не выделялись ) А ты он идеален , как на фото
I took the orange, it is very pretty, I do s/M usually and there the M is suitable
Nice quality I recommend. Note that the top is just for a little bulky breasts. For small breasts the top is top because it brings volume thanks to the draped. The low size correctly. I took s it's my usual size. Send super fast.
Incredible very high quality. For 34C, waist 68cm, hips 105cm, L is perfect just like on the picture
Super good quality. Colors are exactly the same. Looks like the pictures. I got size medium and the top is perfect. The bottom is a little bit big but stretchy so it actually fits. Shipping was also normal around 1month
Wow!!!! Good Quality
Precise ומושלםםםם
Super pretty good quality the top size very small and the panties are leaked
Top quality מאודדדד over plated fast shipping recommend very
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Super fast shipping and this orange is more beautiful in person. 100% would recommend! I don’t need more bikinis but I might order more from this store
מהמם בול במידה יושב מאוד יפה בישבן :)
Very cool quality and color!
מהממם!! החזייה קצת קטנה ממליצה לקחת מידה אחת יותר מהמידה המקורית שאתן. הגיע בזמן,הצבע כמו בתמונה. ממליצה בחום.
Compatible for color, compatible to the wanted, simple dazzling. No problems of sewing, with no problems of smell. Just get to the store and buy more and more Fast shipping super a week and a half to Israel.