SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
ガシガシ つかえる satchels the ほしく the sweaty. ちゃっ unpick the うす sometime too so it will get wilting, but it does gargle きじ and ぬい female is very pretty and firm. With nice Brown of ひん cute and yes so also はやかっ! Dark pink sequined than with or fantasies?-
Nice and it's like in the picture, it's missing a base for the d-down part falls a lot
Impeccable but a little small but it is nice
Envío muy rápido, coincide con la.descripcion,buena calidad. Recomiendo al vendedor. buen producto
It's like the pictures.
delivery time is quite fast. Good store. quality is good.
All very well and very fast
Apparently it's tough, the quality is better than what you see in the image.
It's super big the truth, I didn't expect it like that, but the truth is, I like it a lot, it's just like the picture. That's right, when I opened it it smelled pretty much plastic, but for the price and everything is worth it. I'll use it to carry books and etc. I hope it lasts for a long time.
Perfect for the use I'm going to give you. You 've arrived well, without much waiting.
Surprised with quality :)
To see wl bag is OK, it is very big and quite the same as the original, but the quality is not very good, the seams are crooked the finishes are not good but for the price you can't complain. That if they sent it very quickly.
no es exactamente rosa sino más bien amarronado pero de un color muy bonito. muy contenta con la compra. exactamente igual a la descripción. lo recomiendo
All right, it's not the medium size of the original, it's something bigger. And the handle falls off the shoulder a little because it's round, but it's very good
Very fast shipping, very nice and attentive store
Very good I enjoy it very much
Not received the right size. I was refunded but the store blacklisted me
Shipping has been fast, breaking record. I'm very satisfied, I bought 2 bags and will use them to go to college. It's perfect. Purple color is beautiful. I'll go buy more colors. Thank you store
Se ve increíble , viene bien embalada y es perfecta
Es la segunda vez que pido a este vendedor y genial, todo muy rápido y sin ningún problema. le doy un
It is so good, but wrong color. I order black one, become blue
Great product!
You sent me the small size when I ordered the large one....how can I return the bag ?
The bag is great, very well made, good enough to pass for the real thing. Very fast post to Australia. Will buy more in future.
Perfecto